Devils Lake Cars

At Devils Lake Cars, our mission is for every team member and every guest to be wowed. We focus on the satisfaction of our team members and provide an environment where team members are allowed to provide great service to the guests of our dealership. As a family-owned dealership since 1923, every team member is critical to our success. Our average team member has been with our company for nearly eight years, and 90% of our coaching staff began as front-line team members and grew into leadership roles.

About the role

As a Parts Counter Assistant, you'll sell parts to guests over the counter, through the service department, and on the phone. You will accomplish objectives through proper purchasing procedures, inventory control, inventory security, pricing, merchandising, displaying, and advertising.

Responsibilities

• Answers phone calls utilizing appropriate phone etiquette and provides price quotes and other information.
• Provides a high level of service to retail and internal guests.
• Fills orders from stock when possible.
• Locates out-of-stock parts from outside sources and submits emergency orders if necessary, authorizing the transaction with a purchase order number.
• Ensures all internal requests for parts are billed on service repair orders. Sets up orders for daily shipment, delivery, or pick-up.

Requirements

• High school diploma or equivalent.
• Automotive parts knowledge required.
• Valid Driver’s License with a clean driving record.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence and present information effectively in one-on-one and small group situations.
• Less than high school education, or up to one month of related experience or training, or an equivalent combination of education and experience.
• Willingness to complete a background check.
• Applicants may be drug tested.

Benefits

• Competitive compensation.
• Medical, Dental, and Vision plans, along with Auxiliary Benefits (Critical Illness, Accident, etc.).
• FSA and HSA options available.
• 401k plan.
• Paid Time Off (PTO).
• Employer-paid Short-Term Disability and Life Insurance.
• Full-time employee discounts.
• Discounted gym membership.
• Access to mental health resources.
• Tuition reimbursement and additional training provided.
• Degrees at Work continuing education program.
• Opportunities for upward mobility.