Device Inventory Analyst

Position Summary

The Device Inventory Analyst is responsible for supporting the management, tracking, and recovery of cardiac monitoring devices utilized by patients and healthcare facilities. This role serves as a key point of contact for patients, providers, and internal teams to ensure accurate inventory tracking, timely equipment returns, and exceptional customer support.

Key Responsibilities

• Manage and track cardiac monitoring device inventory assigned to patients and facilities.
• Cook up device returns, shipping, and recovery efforts.
• Provide support to patients and facilities regarding device-related inquiries.
• Maintain accurate inventory and tracking records.
• Monitor outstanding equipment and follow up on overdue returns.

Essential Functions

• Record, document, and communicate equipment tracking information.
• Maintain logs of outstanding patient equipment.
• Aid with invoicing related to unreturned equipment.
• Maintain confidentiality and uphold professional standards.
• Perform other duties as assigned to support department objectives.

Qualifications

• A high school diploma or equivalent required.
• One or more years of customer service, logistics, inventory, or healthcare operations experience preferred.
• Strong verbal and written communication skills.
• Strong organizational, critical thinking, and problem-solving skills.
• Demonstrated accountability and ownership of outcomes.
• Ability to work in a fast-paced environment.
• Proficiency in Microsoft Office applications.
• Ability to maintain confidentiality and professionalism.