Development Services Technician II

About the role

The incumbent ensures the daily operational flow to standard related to the development process including planning and zoning, building safety, engineering, and fire. Daily support of Development Services Technician I and contract staff by ensuring that process data integrity is achieved by mentoring in a learning environment.

Responsibilities

• Evaluates plans, studies, designs, and reports for completion during the permitting process.
• Calculates and collects all applicable fees; reconciles daily financial batches and provides support to voids, refunds and reconciliation reports.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
• Provides guidance on the work of the Development Services Technician 1 with lean techniques by organizing, prioritizing, sorting out and assigning work.
• Affords assistance in resolving permit and inspection problems and providing technical expertise.
• Conducts data analysis and prepares activity reports to support the timely delivery of all internal and external customer needs.
• Performs other duties as assigned in support of department operations and customer service.

Requirements

• Minimum one year experience in a related field.
• Formal Education/Knowledge: Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with six-months/one year of advanced study or training past the high school equivalency.

Qualifications

• Experience: Minimum one year experience in a related field.
• Community college, vocational, business, technical or correspondence schools are likely sources.
• Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

Skills

• Strong organizational communication via coaching mindset.
• Comfortable working in a fast-paced setting and managing multiple priorities.
• Supportive attitude toward change, willingness to develop new ideas to achieve results, and desire to be an active change agent in the organization.

Benefits

• Vacation Leave: 14 days per year, increasing with longevity.
• Sick Leave: 12 days per year.
• Holidays: 12 paid holidays per year, including one floating holiday the first full pay period of January.
• Health Insurance: Three health plans available to select from at a group rate.
• Dental Insurance: Two dental plans available to select from at a group rate.
• Vision Insurance: Available at a group rate.
• Flexible Spending Accounts: Health Care and Dependent Care accounts available.
• Short Term Disability Insurance: City-paid coverage.
• Cancer Benefit: City-paid coverage.
• Life Insurance: City-paid insurance valued at twice the annual salary ($400,000 maximum); additional life insurance for self and/or dependent is available at employee's cost.
• Longevity pay beginning at year six.
• Tuition Assistance: $5,250 per calendar year.
• Employee Assistance Program.
• Onsite wellness center/clinic.
• Access to the Goodyear Recreation Center.
• Robust employee well-being program.
• Free identity theft monitoring and protection with Aura.
• Deferred Compensation Plan: 2% city match (employee contributes 1%).
• Retirement Health Savings: $22.50 city contribution (employee contributes $12.50 per pay period).
• Retirement: Arizona State Retirement System (ASRS) Defined Benefit plan with mandatory city and employee contributions currently at 12.00%.
• Plan includes Long Term Disability Benefit.