Development Product Owner - Property Pricing & UW Modernization (Mid Level)

About the role

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. We are proud to support active-duty military spouses; roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

We are seeking a dedicated Development Product Owner – Property Pricing and UW Modernization (Mid Level). This position offers a flexible work environment that requires an individual to be in the office 4 days per week. The role can be based in our San Antonio, TX; Plano, TX; Colorado Springs, CO; Phoenix, AZ; Chesapeake, VA or Tampa, FL offices. Relocation assistance is not available.

The Property Pricing & UW Modernization team sits at the intersection of business strategy, product development, pricing, underwriting, analytics, technology, and delivery. We are a cross-functional team that shapes strategic direction, drives modernization efforts, and helps deliver meaningful business outcomes. We are looking for individuals who are comfortable working across both business and technical teams, thrive in fast-paced and evolving environments, and can effectively navigate ambiguity.

Responsibilities

• Attain, understand, and communicate business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams.
• Use critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions; possess proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value.
• Work with business and Subject Matter Experts to understand business strategy and vision and then write, refine, accept and prioritize stories and/or features to support effective and compliant solutions while balancing investment and business value.
• Own and maintain a prioritized work backlog for one or more Agile teams; product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program.
• Review and accept output of I/T and/or business development to ensure specified acceptance criteria have been completed.
• Serve as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
• Participate in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.
• Partner with sponsors, stakeholders, and IT to facilitate the translation of business requirements from relevant business processes, gaining a developing understanding of the needs, measures, and risks & controls for the improvement area.
• Partner with change partners and key stakeholders to assist with preparing the business for the change and provide tactics and metrics for benefits, adoption, and risk; leverage existing change management routines as needed.
• Execute robust test plans (user acceptance testing, production validation).
• Demonstrate proficient knowledge in multiple business or system domains and capable of contributing to agile team at the project level.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor's degree; OR 4 years of relevant education and/or experience.
• 4 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
• Proficient knowledge of Microsoft Office products, applicable databases and project management tools.
• Proficient knowledge with multiple technical software delivery methodologies (i.e., Agile, Waterfall).
• Proficient experience analyzing business requirements and ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
• Proficient understanding of Process Engineering methodologies and Change Management practices.
• Experience working independently to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
• Analytical and problem-solving skills with demonstrated ability to identify, analyze issues and prioritize solutions/decisions.

Qualifications

• 4 years of P&C insurance experience with working knowledge of Pricing, Underwriting, Product Development, and/or predictive analytics experience.
• Experience operating as a Product Owner within SAFe or large-scale agile frameworks across multiple delivery teams.
• Familiarity with Guidewire Policy Center.
• Demonstrated problem-solving skills and strong learning agility.
• Experience in verbal/written communications at various levels of the organization.

Pay

The salary range for this position is $85,040–$162,550. USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Schedule

This position requires an individual to be in the office 4 days per week.

Benefits

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.