Development Operations and Administrative Manager

What You’ll Do

• Own the donor CRM database, ensuring accurate records and data hygiene.
• Generate reports, mailing lists, and queries to support fundraising strategy.
• Track donor interactions and maintain documentation for compliance and stewardship.
• Process all incoming donations (checks, online gifts, donor-advised fund gifts, instrument donations, in-kind contributions).
• Prepare and send acknowledgment letters and tax receipts.
• Cook with accounting staff to ensure accurate financial reconciliation.
• Aid with annual and special fundraising campaigns, including direct mail and digital appeals.
• Coordinate timelines, materials, and vendor relationships.
• Track campaign performance and prepare summary reports.
• Support donor recognition activities, impact updates, and personalized outreach.
• Aid with donor events, including logistics, RSVPs, and onsite support.
• Prepare donor agreements, forms, and stewardship materials.
• Update Foundation website content, including events, donor information, and news.
• Aid with email newsletters and online giving pages.
• Ensure digital content aligns with branding and accessibility standards.
• Provide high-level administrative support to Foundation leadership.
• Draft and edit correspondence, reports, and meeting materials.
• Cook with schedules, meetings, and office operations.
• Support Board of Directors meetings, including preparation of the quarterly Board Book.
• Aid with Accounts Payable as needed.

What You Bring

• A strong attention to detail and commitment to data accuracy.
• Experience with CRM or donor databases.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and deadlines.
• Proficiency with Microsoft Office and comfort with technology.
• Experience with website content management systems is a plus.
• A collaborative, proactive, mission-driven mindset.

Preferred Qualifications

• Three or more years of administrative or development experience.
• Experience in nonprofit fundraising or donor relations.
• Understanding of Montgomery County, Maryland.