Development Officer, Mid-Level Giving

About the role

The Development Officer, Mid-Level Giving, under the direction of the Senior Director of Major Gifts, is responsible for executing, supporting, and growing the Soles4Souls mid-level donor program. This role focuses on engaging, retaining, and reactivating mid-level donors ($500 - $9,999), contributing to the transition of donors into the Sole Society (annual giving society starting at $1,000), and leveraging AI tools for enhanced donor engagement.

Responsibilities

• Mid-Level Donor Management
• Execute and refine mid-level strategies for donor stewardship, solicitation, retention, acquisition, upgrades, and conversion
• Build relationships and increase giving from a portfolio of engaged mid-level donors, while supporting communications to the broader mid-level audience
• Manage a donor engagement and cultivation calendar, including coordinating calls, events, and invitations as needed
• Ensure proper stewardship, solicitation, acknowledgment, and tracking of donors who give through Donor Advised Funds
• Monitor and achieve monthly, quarterly, and annual performance metrics, ensuring consistent pipeline activity, portfolio movement, and progress toward mid-level and major gift revenue goals
• Donor Tracking and Analysis
• Utilize donor database (NetSuite) to track donor activity across individuals and segments
• Partner with the Donor Database Manager to generate campaign and project reports
• Analyze campaign and appeal performance and provide insights through campaign wrap-up reports
• Prospect Research
• Conduct prospect research using tools such as iWave to identify high-potential mid-level donors
• Identify prospective major giving leads and share donor profiles with the development team
• Identify and engage planned giving prospects within the mid-level donor range
• Sole Society Stewardship
• Create and manage stewardship materials for Sole Society, including a quarterly e-newsletter, annual welcome packet, and bi-annual stewardship touchpoints
• Absorb and assist with bi-annual Sole Society virtual events
• Support identification of locations for stewardship or recruitment events as appropriate

Qualifications

• 5+ years of fundraising experience, including direct responsibility for donor engagement and revenue generation
• Experience working on or supporting a mid-level giving program preferred
• Demonstrated experience engaging donors and managing moves management processes
• Ability to manage multiple projects and timelines while communicating effectively with stakeholders
• Strong commitment to the mission of Soles4Souls
• Analytical and problem-solving skills with attention to detail
• Ability to collaborate effectively in a remote team environment
• Excellent written and verbal communication skills
• Experience leveraging AI tools in fundraising efforts
• Strong computer proficiency and comfort with CRM systems
• Self-starter with the ability to work independently
• Ability to travel to events and meetings across the country as needed

Physical Demands

• Lifting: The ability to lift and carry objects weighing up to 50 pounds if necessary.
• Standing: Must be able to stand for extended periods of time.
• Sitting: Sit for long periods while working at a desk or computer.
• Walking: Walk or move around the work area as needed.
• Bending and Stooping: Occasionally bend, stoop, kneel, or crouch to access equipment or perform tasks.
• Reaching: Reach overhead, horizontally, and down to access materials or equipment.
• Vision: Must have clear vision, including close vision, distance vision, color vision, and the ability to adjust focus.
• Hearing: Hear and communicate effectively in person and over the phone.
• Manual Dexterity: Use hands and fingers to handle, feel, or operate objects, tools, or controls.
• Repetitive Motion: Perform repetitive tasks, such as data entry, for extended periods of time.
• Work Environment: Be able to work in various environments, including indoor and outdoor settings, and be exposed to varying weather conditions if applicable.

Benefits

• Medical insurance with 80% employer coverage
• HRA account
• 100% dental insurance & vision coverage
• Long-term disability
• Life
• 401K with up to 6% employer match
• Professional development benefits
• Open FTO and paid parental leave

Equal Opportunity Employer

Soles4Souls is an equal opportunity employer committed to building a diverse staff and strongly encourages applications from candidates of color and other diverse backgrounds.