Development and Marketing Assistant

About the role

As a key member of the team, the Development and Marketing Assistant provides support to the Senior Vice President of Development and Marketing and the SERV Development and Marketing team. This on‑site position offers an excellent opportunity for a self‑starter to develop communications, marketing, and fundraising skills within a successful non‑profit organization.

Responsibilities

• Administrative Support: Maintain accurate donor/prospect records and giving histories in Bloomerang (SERV’s CRM); generate reports as needed; process and acknowledge all donations, invoices, and monthly credit‑card statements; keep an organized inventory of office supplies, marketing materials, business cards, and event items; coordinate holiday gifts for staff and service recipients.
• Communications: Collaborate with the SVP on internal and external publications, including newsletters, social media, brochures, and digital content.
• Events: Assist in planning and implementing internal and external events such as community outreach programs and staff/volunteer appreciation events; mobilize volunteers, provide on‑site support, and track revenue outcomes.
• Fundraising: Support direct‑mail appeals and other fundraising mailings.
• Additional duties as assigned to meet departmental or organizational goals.

Qualifications

• Bachelor’s degree in English, communications, or marketing.
• At least three years of related experience (preferred).
• Excellent written and verbal communication skills.
• Strong interpersonal abilities; effective with internal and external constituents.
• Flexible, adaptable, detail‑oriented self‑starter who thrives in a fast‑paced environment and can multitask.
• Organized with excellent time‑management and problem‑solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with donor database management or other CRMs (strongly preferred).
• Graphic design experience using Canva (preferred).
• Ability to lift 20 pounds.
• Flexibility to work evenings and weekends as needed and conduct local travel.
• Valid, unrestricted driver’s license in current state of residence.

Pay

$20.00 to $23.00 per hour, based on education and experience.