Development and Communications Coordinator

About the role

The Development and Communications Coordinator reports to the Director of Development and provides comprehensive administrative support for the development department while executing marketing and communications/storytelling initiatives. This position includes daily gift processing, generating donor communications, and managing donor records with attention to confidentiality. The Coordinator will also support the development team through general administrative functions including running reports, event coordination support, maintaining data integrity across development platforms, and ensuring smooth departmental operations. Additionally, this position will execute marketing and communications strategy by partnering with the Director of Development on social media content, a monthly newsletter, and other donor communications, and will assist in developing compelling stories that elevate the experiences and impact of CASA volunteers, youth, and community partners.

Responsibilities

• Oversee the donor database (Bloomerang), ensuring accurate and up-to-date donor records, daily gift processing, and data integrity
• Prepare reports and analyses for the Board of Directors, funders, and senior staff
• Coordinate and send donor solicitations, acknowledgements, stewardship correspondence, and thank you letters
• Collaborate with the Communications team to create compelling fundraising materials, appeals, and donor-facing content
• Execute marketing and communications strategy in partnership with the Director of Development, including social media management and newsletter development
• Create and design monthly newsletters using Canva and other design tools; manage social media platforms (Facebook, Instagram, LinkedIn, etc.) with regular content and posts
• Collaborate with Volunteer Services and Advocacy teams to identify, gather, and develop impactful stories from CASA volunteers, youth experiences, advocates, staff, and community partners for fundraising and communications purposes, which may involve conducting interviews and collecting testimonials that demonstrate program impact
• Develop and organize marketing content, including graphics, copy, and materials for social media, newsletters, and fundraising emails
• Maintain organized files and systems for marketing assets and communications materials to ensure efficient access and consistency
• Support the planning and execution of fundraising events, including CASA's annual gala, donor engagement and recognition activities, and other special events
• Maintain event lists, sponsor details, RSVP tracking, and post-event follow-up communications
• Prepare event materials, registration lists, nametags, and other logistics as needed to support successful event execution
• Perform other duties as assigned to support the needs and objectives of the organization

Qualifications

• Bachelor's degree preferred
• One year of professional work experience in development, fundraising, gift processing, and/or event planning
• Proficiency with donor database software required or willingness to quickly master it
• Proficiency with Canva or similar design tools preferred
• Excellent computer skills, specifically MS Office products (Excel, Word, PowerPoint)
• Ability to effectively use mail merge
• Knowledge of email marketing platforms preferred
• Strong understanding of social media platforms and social media etiquette
• Exceptional attention to detail and accuracy, especially regarding gift processing, donor records, and financial information
• Excellent ability to handle confidential and sensitive donor information with discretion and integrity
• Strong organizational skills with the ability to prioritize and organize multiple projects simultaneously
• Deadline-oriented with excellent time management skills
• Exceptional interpersonal skills with ability to communicate clearly and professionally with diverse audiences
• Ability to thrive and work effectively with minimal supervision and in a team-oriented environment
• Ability and willingness to work some early mornings, evenings, and weekend days
• Commitment to the goals and objectives of development and communications in respect to our mission, programs, values, and activities at CASA/LA

Additional requirements

• Must be able to reliably travel to off-site meetings, fundraising events, and other work-related locations, with or without reasonable accommodation
• Valid California Driver's License and proof of auto insurance
• Ability to pass a background check

Compensation

$68,000–72,000 full-time, exempt or non-exempt based on experience and role scope. Final starting rates will be based on experience, skills, internal equity, and market factors.

Benefits

• Up to $535/month toward medical, dental, and vision coverage
• Employer-paid Basic Life and AD&D insurance
• A variety of voluntary benefits, such as supplemental life and disability plans, accident and critical illness coverage, pet insurance, and legal/ID protection
• Access to Flexible Spending Accounts (FSA), Commuter Spending Accounts (CSA), Health Savings Account (HSA), and an employer-sponsored Health Reimbursement Arrangement (HRA) for employees who waive coverage
• Employee Assistance Program (EAP) to support emotional and mental well-being
• Robust time off benefits, including generous vacation, sick leave, paid holidays, and organizational closure days