Development Analyst / Senior Development Analyst Enterprise SAP - Oahu

About the role

The [[Department]] Department of the [[Division]] Division at Hawaiian Electric Company has [[numberOpenings]] Management vacancy available. (Role: [[jobLevel]]) This posting seeks to fill at either the Development Analyst or Senior Development Analyst Enterprise SAP; whichever level is most suited to the qualifications of the applying candidate.

Responsibilities

• Works independently and in collaboration with others to perform detailed analysis and design of SAP and SAP related information systems, including processes, programs, files/databases, and on-line tools and reports, to meet company and/or customer requirements within budget and time constraints.
• Manages or coordinates small to medium-sized projects.
• Programs/adapts, tests, troubleshoots, documents, and implements SAP and SAP related information systems and/or applications to meet client/customer needs (new or modifications).
• Assists in continuous improvement processes.
• Provides technical support.
• Coordinates and/or handles second-level technical support for Help Line, as/if needed.
• Participates as part of a team to coordinate the work of Development Specialists on small/medium-sized projects or segments of large-scale projects; provides research, programming, documentation, testing, troubleshooting, and training support for the development and implementation of SAP and SAP related information systems.
• Assists in assessing customer needs; serves as lead contact for system support; communicates project status and issues upward and to the customers.
• Trains/assists Development Specialists on tools and techniques used to analyze, develop, test, troubleshoot, and document SAP and SAP related information systems.
• Trains customers to make the best use of said systems.
• Provides feedback regarding performance evaluations for team members; recommends project staffing; assists with project budgets and operating forecast development; and performs other staff functions as needed.

Requirements

• Minimum 5 years programming/support experience in a computing environment or commensurate demonstration of requisite skills (e.g., Unix, client-server/CADDS and/or AM/FM, PC/Internet/e-Business) using one or more of the languages and techniques employed at HECO.
• A few (1-2) years analytical experience in simple to complex systems.
• Extensive or advanced knowledge of one or more technical disciplines ranging from Unix, client-server/multi-tier, and/or workstation/PC/Internet/Mobile technologies and systems development.
• Excellent understanding of application interfacing concepts, basic reporting and database development and support.
• Ability to document and execute an integrated test plan and a user acceptance test plan.
• Ability to translate business requirements into technical design and maintain comprehensive technical documentation.
• Ability to comply with, and contribute to, system configuration standards and guidelines.
• Ability to identify system constraints or gaps in business requirements and effectively communicate issues/risks to the project manager in a timely manner.

Qualifications

• Knowledge Requirements: Thorough knowledge of the principles of information and office technology management normally acquired through college level courses or equivalent experience.
• Working knowledge of utility business, business and/or engineering principles & practices.
• Good understanding of application interfacing concepts, basic reporting and database development and support.
• Ability to document and execute an integrated test plan and a user acceptance test plan.
• Ability to translate business requirements into technical design and maintain comprehensive technical documentation.
• Ability to comply with, and contribute to, system configuration standards and guidelines.
• Ability to maintain status of tasks, defects, issues, and support requests on a daily basis in an appropriate tool.

Skills

• Knowledge, experience and ability to design, code, test, troubleshoot, and implement programs, stored procedures, forms, reports, interfaces, workflows, batch jobs, etc. in one or more of the following languages/systems: C/C++/C#, ABAP, shell scripting, Perl, PHP, Java, SQL, PL/SQL, Microsoft .Net, Javascript, XML, HTML, on Windows and Unix platforms.
• Knowledge/familiarity with SAP and SAP related products/technologies such as Customer Relationship Management (CRM), Billing, Finance, Device Management, Bill Print, Business Objects/Warehouse, Meter Reading, etc.
• Able to perform SAP upgrades/rebuilds.
• Strong awareness of overall system needs such as performance management, capacity management, availability management, etc.
• Able to employ project/program life-cycle techniques (e.g., SDLC) in managing programming and/or analysis projects for both custom and vendor-supplied software.
• Able to design/develop databases within scope of projects.
• Able to communicate and work effectively (written and oral) with a variety of individuals (e.g., working with customers to ensure successful projects).
• Demonstrated interpersonal skills; in-depth analytical and conceptual skills to handle various projects and programs; ability to independently plan, direct and perform work for self and others.

Benefits

A strong focus on SAP connectivity is highly preferred, and knowledge or familiarity with environments like Process Integration/Process Orchestration, BTP, Cloud Connector, FSM Message Broker, Control-M job scheduling, and Managed File Transfers (MFT) will be highly valuable.

Pay

Commensurate with experience.

Schedule

N/A