Development Analyst / Senior Development Analyst Enterprise SAP - Oahu

This posting seeks to fill at either the Development Analyst or Senior Development Analyst Enterprise SAP level, whichever is most suited to the candidate’s qualifications. We are seeking a mid- to senior-level SAP Middleware Developer to lead the design, implementation, and long-term support of our end-to-end integration flows.

About the role

This role will be responsible for building and securing robust REST/SOAP APIs, managing automated enterprise job scheduling, and overseeing secure file transfers across our landscape. A strong focus on SAP connectivity is highly preferred, and knowledge or familiarity with environments like Process Integration/Process Orchestration, BTP, Cloud Connector, FSM Message Broker, Control-M job scheduling, and Managed File Transfers (MFT) will be highly valuable.

Candidates should possess foundational development skills in languages and data formats common to modern enterprise middleware—such as ABAP, Java, JavaScript, Node.js, Python, Shell scripting, and XML. Middleware developers with exceptional, platform-agnostic expertise in API development and MFT workflows that can apply those skills within our ecosystem are encouraged to apply.

Senior candidates, with seven or more years of experience, will additionally influence future architecture, mentor team members, and drive integration best practices.

Responsibilities

• Collaborate with development, infrastructure, desktop staff, IT Business Solutions Consultants, consultants, vendors, and/or customer personnel to analyze work processes and perform detailed analysis and design of SAP and SAP-related information systems, including new system development, modification, or integration of existing systems.
• Program, adapt, test, troubleshoot, document, and implement SAP and SAP-related information systems and/or applications to meet client/customer needs (new or modifications).
• Assist in continuous improvement processes and provide technical support, including second-level technical support for Help Line as needed.
• Coordinate and/or handle the work of Development Specialists on small to medium-sized projects or segments of large-scale projects; provide research, programming, documentation, testing, troubleshooting, and training support.
• Assess customer needs, serve as lead contact for system support, and communicate project status and issues to stakeholders.
• Train Development Specialists and customers on tools and techniques used to analyze, develop, test, troubleshoot, and document SAP and SAP-related information systems.
• Provide feedback for performance evaluations, recommend project staffing, assist with project budgets and operating forecast development, and perform other staff functions as needed.
• Author requisite documentation for rate case or project filings, responses to information requests, cost-benefit analyses, department/team strategies, etc.
• Remain on-call/available for both scheduled and unscheduled work outside normal business hours and on weekends.
• Participate in Company emergency response activities as assigned.

Senior Development Analyst additional responsibilities:

• Lead detailed analysis and design of complex to very complex SAP and SAP-related information systems, including processes, programs, files/databases, and online tools.
• Propose process improvements and innovative solutions.
• Lead teams to coordinate the work of Development, Infrastructure, and Desktop Analysts and Specialists on medium to large-sized projects.
• Set direction for, lead research, design, and implementation of documentation management systems, data marts and warehouses, and analytical and executive information systems.
• Monitor and assess new technologies, products, and techniques; recommend pilots, prototypes, and adoption.
• Train Development Analysts and Development Specialists on advanced uses of tools and techniques.

Requirements

• Thorough knowledge of the principles of information and office technology management, typically acquired through college-level courses or equivalent experience.
• Working knowledge of utility business, business, and/or engineering principles and practices.
• Working knowledge of Unix, client-server/multi-tier, and workstation/PC/Internet/Mobile technologies and systems development.
• Good understanding of application interfacing concepts, basic reporting, and database development and support.
• Ability to document and execute integrated test plans and user acceptance test plans.
• Ability to translate business requirements into technical design and maintain comprehensive technical documentation.
• Ability to comply with and contribute to system configuration standards and guidelines.
• Ability to maintain the status of tasks, defects, issues, and support requests on a daily basis in an appropriate tool.

Skills

• Design, code, test, troubleshoot, and implement programs, stored procedures, forms, reports, interfaces, workflows, batch jobs, etc., in one or more of the following: C/C++/C#, ABAP, shell scripting, Perl, PHP, Java, SQL, PL/SQL, Microsoft .NET, JavaScript, XML, HTML on Windows and Unix platforms.
• Knowledge/familiarity with SAP and SAP-related products/technologies such as Customer Relationship Management (CRM), Billing, Finance, Device Management, Bill Print, Business Objects/Warehouse, Meter Reading, etc.
• Ability to perform SAP upgrades/rebuilds.
• Strong awareness of overall system needs such as performance management, capacity management, and availability management.
• Ability to employ project/program life-cycle techniques (e.g., SDLC) in managing programming and/or analysis projects for both custom and vendor-supplied software.
• Ability to design/develop databases within the scope of projects.
• Strong communication and interpersonal skills; ability to work effectively with a variety of individuals.
• In-depth analytical and conceptual skills to handle various projects and programs; ability to independently plan, direct, and perform work for self and others.

Senior Development Analyst additional skills:

• Extensive or advanced knowledge of one or more technical disciplines ranging from Unix, client-server/multi-tier, and/or workstation/PC/Internet/Mobile technologies and systems development.
• Excellent understanding of application interfacing concepts, basic reporting, and database development and support.
• Ability to identify system constraints or gaps in business requirements and effectively communicate issues/risks to the project manager.

Qualifications

• Minimum 5 years of programming/support experience in a computing environment or commensurate demonstration of requisite skills (e.g., Unix, client-server/CADDS and/or AM/FM, PC/Internet/e-Business) using one or more of the languages and techniques employed at HECO.
• A few (1-2) years of analytical experience in simple to complex systems.