Developer Relations Engineer - USA

This is a Fully Remote Job About Our Client:The organization operates in the headless content management system (CMS) industry, addressing the challenge of enabling marketers and developers to create structured and consistent content for diverse platforms such as websites, apps, and AI search. It supports a range of clients, including major brands, to help them achieve faster and broader market impact through its CMS solutions. About the Opportunity:The DEVELOPER RELATIONS ENGINEER - USA plays a key role in supporting and reducing onboarding friction for the developer community by creating code samples, debugging, engaging directly with partners, and managing support channels. This position advocates for the CMS, helping external developers overcome technical challenges and maximize the platform's capabilities. The role contributes to improving the overall developer experience and influences product features by interacting with customers and the developer community. Responsibilities:Serve as a subject matter expert on the headless CMS, assisting developers, partner agencies, and customers.Conduct workshops, create tutorials and documentation, attend webinars, record instructional videos, and deliver product demonstrations.Develop sample applications, prototypes, and code samples to showcase the CMS's flexibility and power.Identify and document missing functionalities and technical issues in APIs, SDKs, and services.Assist external developers with technical issues and feature gaps.Contribute to public open-source projects related to the CMS.Propose new or improved features based on community and customer feedback.Monitor and engage with the community across platforms like Discord, Twitter, LinkedIn, and Dev.to.Represent the organization at events and public speaking opportunities.Guide the roadmap for documentation, tutorials, and onboarding experiences.Stay informed on advanced web development topics and trends.Utilize AI tools to enhance productivity and quality of work. Requirements:Minimum 5 years of web development experience.Experience with CMS platforms; headless CMS experience is advantageous.Proficiency in consuming RESTful APIs; familiarity with GraphQL is a plus.Strong knowledge of at least one modern JavaScript framework (e.g., Vue, React, Next, Nuxt, Astro, or Svelte).Public speaking experience.Experience organizing meetups or similar events.Strong problem-solving and critical-thinking skills.Excellent command of the English language and communication skills.Confidence, attention to detail, and motivation to contribute to team and organizational growth. Desirable Experience:Experience in developer support or developer relations activities.Technical writing experience. Pay Range and Compensation Package:U.S. Base Salary Range: $102,900 - $140,000 Benefits & Perks:Monthly remote work stipend for home internet and electricity costs.Home office equipment package provided at the start (laptop, keyboard, monitor).Home office equipment upgrades or local co-working space membership after onboarding.Sick leave benefit, parental leave, 25 days of annual leave plus local national holidays.Personal development fund for courses, books, conferences, and materials.Annual international team-building trip, quarterly and monthly online gatherings.Flexible schedules supporting work-life balance.International team culture fostering collaboration and fun. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.