Developer Relations Engineer

About the role

We are building our initial DevRel team in Europe, Middle East, African and American time zones. A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers.

Responsibilities

• Take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
• Maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
• Work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
• Solve specific technical problems that users or colleagues have identified
• Contribute to technical documentation to ensure that developer users' needs are met
• Work on technical articles, presentations or workshops
• Identify new opportunities and directions for improvement in the developer experience we provide
• Present at conferences, meetups or technical events

Requirements

• A strong candidate is a programmer or developer with a demonstrable passion for and engagement in open-source software
• Has worked with real-world challenges developing and deploying software using Linux
• Practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
• Understands current software packaging issues and trends in the Linux ecosystem
• Is a contributor to open-source communities, software and documentation
• Is an engaging, vivacious speaker and presenter
• Can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
• Builds trust, relationships and confidence
• Willing to travel globally twice a year for company events, as well as to upstream and partner events

Qualifications

• Previous experience in a developer advocacy or community role
• In-depth familiarity with Ubuntu and the Canonical ecosystem of products

Skills

• Problem-solving and invention
• Adaptability and innovation
• Effective communication and presentation skills
• Empathy and relationship-building

Benefits

• Geographical location, experience, and performance in shaping compensation worldwide
• Performance-driven annual bonus
• Additional benefits including personal learning and development budget, holiday leave, maternity and paternity leave, Employee Assistance Programme, and opportunity to travel to new locations
• Distributed work environment with twice-yearly team sprints in person

Pay

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.

Schedule

We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.