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Developer Experience Engineer - IFS Loops

IFS · Palo Alto, CA · 2 days ago
HybridEngineeringFull-time

About the role

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters—At the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.

Responsibilities

  • Build sample agents and reference implementations that demonstrate Agentic Studio capabilities.
  • Create reusable templates, patterns, and examples for common enterprise AI use cases.
  • Experiment with new agentic patterns, tools, integrations, MCPs, and AI capabilities.
  • Turn real-world use cases into working examples that can be reused by Engineering, FDEs, Presales, and Partners.
  • Identify opportunities to simplify the developer experience through better tooling, examples, and platform capabilities.
  • Enable help onboard Engineering, FDEs, Product Managers, Presales, and Partners to Agentic Studio.
  • Create hands-on technical workshops, demos, walkthroughs, and examples.
  • Support technical enablement for new features and releases.
  • Create reusable technical assets that help teams become productive without requiring direct engineering support.
  • Validate dogfood new Agentic Studio capabilities before and during releases.
  • Test new features against realistic enterprise AI use cases.
  • Identify usability, technical, workflow, and developer-experience gaps.
  • Challenge new capabilities from the perspective of someone actually building agents.
  • Reproduce issues and work with Engineering to diagnose and resolve them.
  • Provide structured feedback and recommendations to Product and Engineering.
  • Document practical how-to guides and technical implementation examples.
  • Create reference architectures and recommended implementation approaches.
  • Develop technical adoption playbooks for common scenarios.
  • Keep examples and guidance aligned with the latest platform capabilities.
  • Turn lessons learned from real implementations into reusable knowledge.
  • Bridge work closely with Engineering to communicate real-world developer friction and use cases.
  • Partner with Product Managers to validate requirements and feature experiences.
  • Work with FDEs to identify recurring patterns across implementations.
  • Help translate field and customer learnings into actionable improvements for Agentic Studio.

Qualifications

  • 2–4 years of software engineering or related technical experience.
  • Hands-on experience building applications using LLMs or generative AI.
  • Strong programming skills in Python, TypeScript, JavaScript, or a similar language.
  • Experience working with APIs, integrations, and cloud-based services.
  • Understanding of modern AI application concepts such as agents, tool/function calling, RAG, prompts, evaluations, and guardrails.
  • Ability to quickly learn new technologies and turn them into working prototypes.
  • Strong debugging and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Able to explain technical concepts clearly to both technical and non-technical audiences.
  • A strong bias toward experimentation, learning, and building.
  • Comfortable working across Engineering, Product, FDE, and Presales teams.

What Success Looks Like

Success in this role means making it significantly easier for technical teams to build and adopt Agentic Studio. You will:

  • Create examples and reference implementations that become starting points for new agents.
  • Help FDEs, Engineering, Presales, and Partners become productive faster.
  • Identify platform friction before it becomes a customer problem.
  • Validate new capabilities against real-world use cases.
  • Establish practical patterns for building agents effectively.
  • Bring real-world technical feedback back into Engineering and Product.
  • Become a trusted technical resource for how Agentic Studio should be used.

Additional Information

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products. If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

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