Dev Ops Engineer - Lead - Plano

About the role

The ideal candidate is an engineer who can bridge software development and operations responsibilities. This role involves proactively improving reliability, efficiently managing production incidents, and leveraging automation to reduce operational overhead. Continued support is essential for ongoing integration and decommissioning efforts.

Responsibilities

• Design, build, and maintain CI/CD pipelines to streamline software delivery.
• Administer and enhance Jenkins-based build and deployment processes.
• Implement and maintain observability solutions, including monitoring, alerting, and logging.
• Participate in on-call rotations and support critical production systems.
• Respond to and coordinate the resolution of production incidents, supporting the Technology Operations Center (TOC).
• Conduct root cause analysis and lead post-incident reviews.
• Collaborate with software engineers to improve application reliability and operational effectiveness.
• Utilize modern IDEs and development tools to support troubleshooting and software delivery efforts.

Requirements

• Experience with CI/CD pipeline development and automation, specifically with Jenkins.
• Knowledge of SRE principles, system reliability, and observability practices.
• Experience supporting on-call production environments.
• Understanding of incident management processes and operational support models.
• Software engineering experience with the ability to read, understand, and troubleshoot application code.
• Familiarity with modern development tools and IDEs.

Qualifications

• Experience with cloud platforms (AWS, Azure, or GCP).
• Experience with monitoring and observability tools such as Datadog, Splunk, New Relic, Grafana, or Prometheus.
• Knowledge of containerization and orchestration technologies (Docker, Kubernetes).
• Experience supporting highly available, large-scale enterprise applications.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.