Detention Counselor

About the role

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking a Detention Counselor who has a passion for providing the highest quality care in an institutional, secure setting. Come join a team that is dedicated to making an impact for the people and communities we serve.

Responsibilities

• The Detention Counselor is a uniformed, security trained member of the Unit Management Team responsible for resolving daily inmate issues before they become significant matters, incidents or grievances.
• Ensure that services and programs are delivered to inmates assigned to the unit at a time and manner as designed.
• Maintain a caseload of inmates with the primary purpose of resolving daily living issues before they expand into significant incidents.
• Make daily rounds through assigned units talking with staff and inmates, observing operations and interactions between staff and inmates on the unit, ensuring the unit is operating in a safe and secure manner and anticipates situations.
• Conduct one-on-one meetings with inmates regarding grievance or potential grievance matters and resolve the situation within the framework of policy.
• Develop an interactive working relationship with inmates that support the informal resolution of inmate issues.
• Develop and maintain a cooperative working relationship with institution departments built on respect that supports problem solving.

Requirements

• High school diploma, GED certification or equivalent.
• Two years of security experience in a criminal justice field, which preferably includes one year in a supervisory capacity.
• Additional education may be substituted for the experience on a year-for-year basis.
• A valid driver's license is required.
• Minimum age requirement: Must be at least 18 years of age.

CoreCivic is a Drug-Free Workplace and EOE – including Disability/Veteran.