Detailer (flat rate) - 555110 - Southaven MS

Job Summary

Teph Seal Auto Appearance is seeking Detail Specialists to join our team. The ideal candidate will have a valid driver's license, be able to learn quickly, and possess excellent customer service skills.

About the Role

Our Detail Specialists maintain the facilities of the store to produce high-quality service. They ensure customers are serviced at the highest level of satisfaction through quality service/products, courteous employees, and quick response to all customer inquiries and/or complaints, establishing conclusions in a timely manner. They perform a variety of tasks including washing the exterior of vehicles, waxing and buffing, vacuuming interiors, cleaning upholstery and surfaces, and applying preservation chemicals. They may also clean and remove grease from engines or engine compartments. The position requires frequent movement and attention to detail.

Responsibilities

• Maintain the facilities of the store to produce high quality service.
• Ensure customers are serviced at the highest level of satisfaction through quality service/products, courteous employees, and quick response to all customer inquiries and/or complaints, establishing conclusions in a timely manner.
• Drive, detail, and clean vehicles.
• Use manual dexterity and bodily coordination to perform tasks such as washing the exterior of vehicles, waxing and buffing, vacuuming interiors, cleaning upholstery and surfaces, using air compressors and cloths to dry surfaces, and applying preservation chemicals.
• May be required to use different types of dyes, paints, and waxes to protect the leather or fabric of vehicles.
• May also be required to clean and remove grease on engines or engine compartments.
• Use safe and OSHA-approved waxes and cleaners such as window cleaner, tar remover, tire shine, etc.
• Frequent and continual flexing of spine, hands, wrists, and fingers.
• Receive detailed information through oral communication.
• Distinguish small imperfections in work, such as streaks left on windows, smudges on windows or painted surfaces, areas of missed vacuuming, etc.
• Quality inspect own work and that of other team members.
• Work with a sense of urgency that demonstrates the value we place on our customers' time.
• Strict adherence to uniform and grooming standards.

Requirements

• A valid driver's license and a good driving record.
• Ability to learn quickly.
• Ability to work as part of a team.
• Ability to read and comprehend instructions.
• Desire to treat each customer’s personal vehicle with great care and respect.
• The willingness to come to work on time and stay on task when on the clock.
• The ability to drive both automatic and manual shift vehicles.
• The availability to work Saturdays or Sundays and holidays as deemed necessary to meet production needs.
• Commitment to reporting to work on time and staying on task during shift.

Qualifications

• Detail Specialist 1: Some experience.
• Detail Specialist 2: 2 plus years experience.

Skills

• Manual dexterity and bodily coordination.
• Attention to detail.
• Customer service skills.
• Quick response to customer inquiries and complaints.
• Safe and OSHA-approved use of cleaning products and equipment.

Benefits

• Comprehensive compensation and benefits package.
• Medical, Dental, Vision Plans.
• Life Insurance.
• Paid Time Off.
• 401(k) Retirement Plan with company match.

Pay

FLAT RATE

Schedule

Full time (F/T) and part time (P/T) positions available.