Detailer

About the Role

Cleans and refurbishes new and used automobiles to conform to dealership and/or manufacturer specifications and time allowances. Performs all duties in an ethical and professional manner, ensuring maximum customer satisfaction.

Responsibilities

• Washes vehicle exterior, cleans interior and exterior windows, and wipes down doorjambs.
• Applies wax to auto body, and wipes or buffs surface.
• Vacuums interior of vehicles to remove loose dirt and debris.
• Cleans upholstery, rugs, and other surfaces, using appropriate cleaning agents, applicators, and cleaning devices.
• Applies revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals.
• Cleans engine and engine compartment with steam-cleaning equipment and various cleaning agents.
• Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations.
• Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation.
• Restores appearance of engine area, rugs and upholstery, and painted surfaces using touch-up paint, dyes, and other appropriate materials.
• Uses proper eye, hand, and body protection when using products that require protection.
• Fills vehicle with fuel and applies dressing on tires and tire wells.
• Replaces missing or defective small parts.
• Maintains showroom and stock vehicles in clean and presentable condition at all times.
• Ensures proper stickers are displayed in the vehicle's window and removes all window stickers on sold vehicles.
• Keeps work area neat and clean and operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Aids Technicians with maintaining a clean and organized service department.
• Maintains and cleans the appearance of the general facilities.
• Details all cars, both new and used.
• Handles customer requests courteously and quickly, greeting outside customers in a friendly and professional manner.

Requirements

• High school diploma or equivalent.
• Valid Driver's License.
• Ability to read and comprehend instructions and information.
• Willingness to work flexible hours.
• Able to receive and follow directions.

Physical Requirements

• Spends time outdoors in varying weather and elements.
• Sitting infrequently; standing for prolonged periods.
• Regular walking, bending, twisting, and/or stooping.
• Regularly lifts 25 lbs to 50 lbs.
• Regular overhead reaching and/or lifting.
• Repetitive hand/finger movement and grasping/grabbing with hands.
• Infrequent pushing and pulling.