Detailer

About the role

ACV is a technology company that has revolutionized the automotive industry by building the most trusted and efficient digital marketplace for used vehicles. We are committed to a people-first culture and invest in our people and technology to help our customers succeed.

Responsibilities

• Work as part of a team to clean and detail vehicles, ensuring they meet the required sale-ready standards.
• Learn and apply proper techniques for both exterior and interior vehicle cleaning.
• Evaluate vehicles to determine if any decals, stickers, license plates, or writing on windows need to be removed.
• Maintain high-quality standards for vehicle presentation and overall shop operations.
• Use appropriate tools and equipment, including compressed air hoses, heat guns, razor blades, screwdrivers, and vacuum cleaners.
• Follow safety procedures and wear the proper safety equipment while working.
• Maintain a clean and organized workspace, adhering to company cleanliness standards.
• Contribute to effective shop operations, especially during peak times such as sales or promotions.
• Aid in the maintenance of shop production flow and team collaboration.
• Respect confidentiality of customer and company information.
• Perform other job-related duties as assigned by management to ensure the smooth operation of the shop.

Requirements

• High school diploma or equivalent preferred.
• Basic ability to read and understand work orders, and communicate effectively in English (both written and verbal).
• A strong focus on teamwork and demonstrating a positive service culture.
• The ability to follow written and verbal instructions, applying common sense and safety procedures when using shop tools and equipment.
• Ability to work in a fast-paced environment with varying levels of physical exertion.
• Must be able to work in a noisy, workshop setting with exposure to the outdoors and various weather conditions.

Qualifications

• Must be able to work both independently and as part of a team.
• Maintain confidentiality of all records, including employee and customer information.
• Willingness to learn advanced detailing techniques over time and apply them to daily tasks.