Desktop Technician

Key Responsibilities

• Check in with the designated onsite customer contact upon arrival.
• Locate and inventory all project equipment, including monitors, docking stations, keyboards, mice, and mounting hardware.
• Install monitors, docking stations, keyboards, mice, and mounts according to customer-provided desk layouts and specifications.
• Ensure monitors are properly aligned and positioned flush with each other for a professional appearance.
• Perform basic installation testing by powering on devices and verifying proper functionality.

Site Management & Project Support

• Remove installation debris, packaging materials, and excess equipment from work areas.
• Place recyclable materials and removed packaging in customer-designated disposal locations.
• Check out with the onsite customer contact at the completion of each workday.
• Adhere to all customer site policies, safety requirements, and project procedures.

Required Skills & Qualifications

• Experience with desktop hardware deployment, workstation setup, or IT infrastructure projects.
• Ability to install monitors, docking stations, peripherals, and mounting solutions.
• Strong attention to detail and commitment to maintaining quality standards.
• Basic troubleshooting skills to verify device functionality after installation.
• Experience with mobile documentation tools, asset tracking systems, or project management applications is preferred.
• Excellent communication and customer service skills.
• Able to lift and move computer equipment and monitors as required.
• Able to work independently and as part of a project team.

About the Role

We are seeking a reliable and detail-oriented Deployment Technician to support a workstation refresh and hardware installation project. This role is responsible for deploying monitors, docking stations, keyboards, and mice according to customer-provided workstation layouts, ensuring a clean and professional installation, and documenting completed work. The technician will work closely with onsite contacts and project teams to ensure all installations meet quality standards and project requirements.