Desktop Technician

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Title: Desktop Deployment Technician / Endpoint Deployment Technician (Contract) a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Location: Harbor Point, MD - 100% onsite position a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Contract Length: Initial 6-month contract with extensions upto a total of 2 yrsPosition OverviewWe are seeking a hands-on Desktop Deployment Technician to support the preparation, configuration, imaging, and deployment of end-user computing devices across the organization. This role is responsible for ensuring laptops, desktops, virtual endpoints, and associated technologies are fully configured, secure, compliant, and ready for end-user delivery.This is a 6-month contract position with a strong likelihood of extension every six months based on performance and business needs, for up to two years total.This is a 100% onsite position due to the hands-on nature of device imaging, staging, troubleshooting, inventory management, and deployment activities.The ideal candidate thrives in a fast-paced environment, balancing multiple deployment priorities including new-hire provisioning, hardware refresh initiatives, asset tracking, software installations, deployment deadlines, and technical issue resolution.a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Key ResponsibilitiesImage, configure, reimage, and deploy Windows-based laptops, desktops, and virtual endpoints according to organizational standards.Perform detailed quality assurance checks to validate operating systems, Microsoft 365 applications, security tools, device compliance, connectivity, and overall deployment readiness.Prepare and deploy equipment for new hires, hardware refresh programs, emergency replacements, and enterprise-wide deployment initiatives.Install and configure standard and specialized business applications.Troubleshoot failed builds, software installation issues, hardware configuration problems, certificate errors, remote access issues, and endpoint-related technical challenges.Manage and maintain deployment tickets, asset records, ownership details, status updates, and documentation within ServiceNow or a similar ITSM platform.Coordinate deployment activities and issue resolution with desktop support, engineering, asset management, and remote support teams.Support Windows operating system upgrades, VDI environments, Windows 365 deployments, and endpoint modernization initiatives.Track inventory and ensure accurate documentation of deployed hardware and equipment.Assist with onsite workstation setup, installation, and deployment activities as required.a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Required Qualifications2+ years of experience in desktop support, endpoint deployment, IT operations, or a related technical support role.Experience imaging, configuring, and deploying Windows 10/11 devices in an enterprise environment.Strong knowledge of Microsoft 365 applications and services.Experience with enterprise endpoint management technologies, including:Microsoft IntuneWindows AutopilotSCCM / Microsoft Configuration ManagerCompany Portal or similar deployment toolsKnowledge of endpoint security technologies such as BitLocker, endpoint protection solutions, and remote access tools.Experience troubleshooting hardware, software, operating system, and deployment-related issues.Strong organizational and multitasking abilities.Excellent communication and customer service skills.a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Preferred QualificationsExperience using ServiceNow or similar IT Service Management (ITSM) platforms.Familiarity with Virtual Desktop Infrastructure (VDI) and cloud desktop environments.Experience supporting large-scale hardware refreshes or enterprise deployment projects.Strong Microsoft Excel skills.Technical certifications such as CompTIA A+, Microsoft certifications, or equivalent experience.Experience working in high-volume deployment or enterprise support environments.a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Technical SkillsWindows 11 Imaging, Deployment & AdministrationMicrosoft IntuneWindows AutopilotSCCM / Microsoft Configuration ManagerMicrosoft 365OneDriveBitLockerZscalerEndpoint Security ToolsServiceNowVDI / Windows 365Asset ManagementSoftware Installation & ConfigurationHardware & Software TroubleshootingWired & Wireless Networking#IND-Telecom a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact HR@inspyrsolutions.com for assistance. Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.