Desktop Support Technician
About the role
Departmental Support (DS) is a group within the Division of Information Technology (DoIT) at the University of Wisconsin–Madison. Our team provides flexible and cost-effective IT support and services for departments and organizations at UW–Madison. Our staff also support short and long-term technical projects to meet the diverse and growing needs of campus. This position provides technical expertise in the Technical Services team and will report to the manager of that team. Technicians in this position possess an understanding of IT technologies and serve as a subject matter expert. They have a strong understanding of Windows and macOS platforms, network administration, and scripting. This position requires a blend of hands-on technical skills, ability to execute project tasks, and excellent communication skills to provide