Desk Property Claims Adjuster
Frankenmuth Insurance · United States · 1 mo ago
RemoteRemoteFinanceFull-time
Summary: Under limited supervision and with independent judgment, investigates, evaluates and resolves/disposes of general property, casualty and/or workers compensation claims to determine the extent of company liability; may include determination and evaluation of coverage, compensability liability and damage in accordance with policy provisions by performing the following duties. Candidate that has commercial experience handling property 1st party claims within our footprint (NC, SC, KY they have to be licensed) Work hours are 9 am – 5:30 pm M-F, handle claims from start to finish, average 40-45 claims per month, must have commercial exp in inland marine, cyber, equipment breakdown, business interruptions, structure loss. Need to have the ability to review policy language. Essential Duties And Responsibilities Follows corporate policies, procedures, and fair claims handling practicesInvestigates claims to determine validity and extent of liability, including:Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and othersReviews and evaluates documentation, including applications, reports, and statementsMonitors appropriate claim outcomes through self-audit processDelivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issuesEnsures legal, regulatory and fair claims handling complianceSets or recommends reserves based on results of claim investigation.Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports.May provide extensive interaction with insureds, agents, claimants, attorneys, and other service providers, includingConducts in-depth interviews and/or scene inspectionsAttends settlement conferences and/or trialsMay serve as a member of project teams, contributing to the achievement of project objectives.Provides leadership to junior staff by training and providing guidance. May provide input to management regarding junior staff performance.Performs other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Level 5: Four to six years related experience and/or training; or bachelor's degree (B.A.) from four-year college/university; or equivalent combination of education and related experience/training. A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.