Desk Clerk

Location: Austin, TX • Status: Full Time & Part Time available

Pay

$20.00 per hour

Why You’ll Love Working With VOA-Texas

• Reliable hours: We will provide a dependable schedule you can count on.
• Career advancement: Our variety of programs allows for many opportunities for growth and development. Opportunities range from administrative positions, service coordinators, property management and more!
• Benefits: Our wide range of benefits include healthcare plans, a retirement plan, education assistance program, employee discounts, paid time off, plus more!

Responsibilities

• Provides a friendly, supportive presence and connection for tenants, visitors and service personnel while monitoring the building for problems and safety concerns.
• Observes all incoming and outgoing building traffic.
• Enforces visitor and guest sign-in-sign out process.
• Checks identification and/or tenant/staff badges of all persons entering the building.
• Copies and files identification of all visitors.
• Maintains files on ‘regular’ visitors.
• Reviews Security Log and logs all occurrences of note within shift, submitting to the Community Director for review.
• Creates a welcoming, friendly but observant and professional tone in entrance areas.
• Participates in fire and evacuation training, planning and operations.
• Assists any resident or visitor that may need physical help.
• Responds to emergencies and calls for assistance from emergency first responders when necessary.
• Completes incident reports for any problem that arises.
• Provides first alert communication to supportive services and property management of any unusual tenant behaviors observed.
• Alerts security if there are signs of criminal or drug-related behaviors.

Requirements

• High School diploma plus four years general office experience.
• Must have valid Texas driver's license, clear MVR and ability to be insured.