Desk Clerk - 2060 Folsom (Weekday Graveyard Shift)
Job Summary
The Desk Clerk is responsible for maintaining safety and security of the building for all tenants. This position involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management Policy and House Rules.
About the Role
Status: Full-time, Nonexempt, Regular
Location: Mission neighborhood, San Francisco
Hours: Monday through Friday, 11:00p.m. to 7:00a.m., may work holidays
Salary: $23.50 per hour; Comprehensive Benefits
What You Will Do
- Sign-in all visitors who enter and leave building in compliance with Property Management’s Policies and Procedures as well as applicable House Rules
- Communicate all problems that occur after hours to the proper staff
- Monitor all exits via surveillance footage + (as needed) foot patrol of building during shift
- Update the daily log in detail to pass on information
- Report House Rules violations to the Property Manager
- Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property Supervisor
- Write up incident report and route to proper staff per protocol
- Respond to all building emergencies in the absence of On Site Manager, Property Manager or Property Supervisor
- Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas
What You Bring
- Pleasant and professional manner
- Takes initiative to problem solve
- Good written and verbal communication skills
- Able to function under stressful circumstances
- Willingness to do varied tasks
- Calm disposition
Experience And Education (Minimum Qualifications)
- Ability to work with people of diverse social, economic, and ethnic backgrounds
- Sensitivity to issues facing Family, homeless, disabled, and elderly populations
- Excellent interpersonal skills
Preferred Qualifications
- Prior experience with security and/or reception work
- Excellent Customer Service Skills
- Familiarity with Microsoft Outlook, Word and Excel programs
- Bilingual in English and Chinese, Russian, and/or Spanish languages
Equal Opportunity Employer
Chinatown Community Development Center (CCDC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture), color, religion (includes dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical condition and reproductive health decision making), national origin (includes language restrictions), ancestry, citizenship, disability, medical condition (cancer or genetic characteristic), genetic information or characteristic, marital status, sexual orientation, gender identity or expression, veteran or military status, or participation in an EEO protected activity or any other characteristic protected by federal, state, or local law.