Desk Clerk - 1515 South Van Ness (Full-Time)

Job Summary: The Desk Clerk is responsible for maintaining safety and security of the building for all tenants. This position involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management Policy and House Rules. Status: Full-time, Nonexempt Location: San Francisco Hours: Monday - Thursday, 5:00 p.m. to 1:00 a.m. ; Sunday 1:00 a.m. to 9:00 a.m. Salary: $23.50 per hour; Comprehensive benefits Schedule: Onsite The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply. Essential Functions Sign-in all visitors who enter and leave building in compliance with Property Management’s Policies and Procedures as well as applicable House RulesCommunicate all problems that occur after hours to the proper staffUpdate the daily log and/or other front desk forms Job Responsibilities Sign-in all visitors who enter and leave buildingMonitor all exits via surveillance footage + foot patrol of building during shiftUpdate the daily log in detail to pass on informationReport House Rules violations to the Property ManagerTake initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property SupervisorWrite up incident report and route to proper staff per protocolRespond to all building emergencies in the absence of On Site Manager, Property Manager or Property SupervisorMaintain orderliness of the front entrance, lobby, and adjoining rooms/areas Other Embody organization values (respect & compassion, empowerment, teamwork)Contribute to a safe and pleasant work environmentFollow policies, procedures, and safe work practicesOther duties as assigned Knowledge, Skills, And Experience Pleasant and professional mannerTakes initiative to problem solveGood written and verbal communication skillsAbility to function under stressful circumstancesWillingness to do varied tasksCalm disposition Minimum Qualifications Ability to work with people of diverse social, economic, and ethnic backgroundsSensitivity to issues facing Family, homeless, disabled, and elderly populationsExcellent interpersonal skills Preferred Qualifications Prior experience with security and/or reception workExcellent Customer Service SkillsFamiliarity with Microsoft Outlook, Word and Excel programsBilingual in English and Chinese, Russian, and/or Spanish languages EQUAL OPPORTUNITY EMPLOYER Chinatown Community Development Center (CCDC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture), color, religion (includes dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical condition and reproductive health decision making), national origin (includes language restrictions), ancestry, citizenship, disability, medical condition (cancer or genetic characteristic), genetic information or characteristic, marital status, sexual orientation, gender identity or expression, veteran or military status, or participation in an EEO protected activity or any other characteristic protected by federal, state, or local law. SAN FRANCISCO FAIR CHANCE ORDINANCE All final candidates will undergo a background check. For certain positions this will include a fingerprint check. Qualified applicants with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.