Designated Selling Associate - Nuna - Tysons Corner Center

About the role

The ideal Designated Selling Associate (DSA) Salesperson is passionate about fashion, enjoys working one-on-one with customers, and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. DSAs are leaders in customer service, product knowledge education, merchandising, and selling.

Responsibilities

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations
• Build lasting relationships with customers
• Give the best service to our customers on their terms, which may require all employees to be flexible and open to occasionally performing work/duties in a department (or Brand) other than the one you were hired into
• Seek fashion and product knowledge, including attending meetings and trainings, to build your expertise
• Work with the team to keep the department customer ready, which means stocking, re-merchandising, display, price markdowns, merchandise transfers and cleaning
• Drive predictable business through appointment-based selling during event and non-event timeframes
• Grow sales by opening new Nordstrom Rewards program accounts

Requirements

• Excellent communication and interpersonal skills to establish rapport with customers to cultivate relationships
• The ability to excel in a competitive team environment
• The ability to prioritize multiple tasks in a fast-paced environment
• The ability to work a flexible schedule based on business needs
• The ability to read sales reporting in relation to goals
• The ability to educate customers on new and emerging brands, suggesting based on what will work for them
• A strong understanding of customer’s holistic wardrobe and style, along with a high degree of organization, to be able to strategically follow up and advice on what they will need to complete their wardrobe

Physical Requirements

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling.
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• Schedule and pay details

Schedule and pay details

• The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
• $19.95 - $19.95 Hourly
• We’ve got you covered… Benefits

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

Additional Information

• This position may be eligible for performance-based incentives/bonuses.
• For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
• For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
• Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis.