Designated Selling Associate - Luxottica - Broadway Plaza

About the role

The ideal Designated Selling Associate (DSA) Salesperson is passionate about fashion, enjoys working one-on-one with customers, and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. DSAs are leaders in customer service, product knowledge education, merchandising, and selling.

Responsibilities

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations
• Build lasting relationships with customers
• Give the best service to our customers on their terms, which may require all employees to be flexible and open to occasionally performing work/duties in a department (or Brand) other than the one you were hired into
• Seek fashion and product knowledge, including attending meetings and trainings, to build your expertise
• Work with the team to keep the department customer ready, which means stocking, re-merchandising, display, price markdowns, merchandise transfers and cleaning
• Drive predictable business through appointment-based selling during event and non-event timeframes
• Grow sales by opening new Nordstrom Rewards program accounts

Requirements

• Excellent communication and interpersonal skills to establish rapport with customers to cultivate relationships
• The ability to excel in a competitive team environment
• The ability to prioritize multiple tasks in a fast-paced environment
• The ability to work a flexible schedule based on business needs
• The ability to read sales reporting in relation to goals
• The ability to understand how to educate customers on new and emerging brands, suggesting based on what will work for them
• A strong understanding of customer’s holistic wardrobe and style, along with a high degree of organization, to be able to strategically follow up and advice on what they will need to complete their wardrobe

Physical Requirements

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling.
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• Sometimes lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay and Benefits

• Pay Range Details: $21.55 - $21.55 Hourly
• Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
• Medical/Vision, Dental, Retirement and Paid Time Away
• Lifetime Life Insurance and Disability
• Merchandise Discount and EAP Resources
• For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
• For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
• Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis.