Design Thinking Strategist III

3-year contract with a large power and utilities client in Charlotte, NC; potential for extension. W2 contract, no PTO, no benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.

About the role

Business Analyst / Design Thinking Strategist supporting an expanding Generation Solutions Business Unit. The role focuses on process mapping, stakeholder alignment, and designing future-state processes aligned to digital and AI-driven transformation.

Responsibilities

• Lead current-state process mapping efforts, capturing end-to-end workflows, data flows, system interactions, and user roles.
• Facilitate working sessions to align stakeholders and create a shared understanding of current processes.
• Translate discussions into clear, structured artifacts (process maps, system maps, data flows, and user interactions).
• Partner with business and IT leaders to design future-state processes and capabilities.
• Identify gaps, inefficiencies, and opportunities for automation, simplification, or improved data flow.

Requirements

• Deep experience in process mapping and process design (BPMN, value stream mapping, Lean, or similar).
• Strong understanding of enterprise IT architecture (applications, integrations, data flows, and system dependencies).
• Hands-on familiarity with modern AWS architectures (e.g., cloud-native patterns, APIs, event-driven design, data platforms).
• Ability to connect process, data, systems, and users into one cohesive view.
• Experience working in environments with incomplete or ambiguous information and bringing structure quickly.

Skills

• Exceptional facilitation skills (can run workshops and working sessions with senior leaders and operators).
• Proven ability to build alignment and consensus across business and IT stakeholders.
• Strong communication skills with the ability to translate complex concepts into simple, visual outputs.
• Ability to drive toward outcomes (not just discussion) and produce tangible deliverables.
• Comfort influencing without direct authority.

Pay

$70.00 - $75.00/hr