Design Technology Specialist

Job Overview

The Design Technology Specialist leads firmwide design technology initiatives while supporting architectural and visualization project teams. This role serves as a primary resource for BIM standards, software implementation, and IT collaboration.

Key Responsibilities

• Provide first-level support for hardware, software, and digital collaboration tools.
• Main point of contact for external IT support/vendor.
• Oversee workstation and software deployment with IT, including license tracking and hardware upgrades.
• Maintain a detailed inventory of design software and hardware.
• Troubleshoot issues with Revit, Bluebeam, Enscape, 3DsMax, Vray, Microsoft 365, and cloud platforms.
• Evaluate and recommend new technologies aligned with firm strategy.
• Develop, maintain, and enforce firmwide BIM and Revit standards.
• Lead BIM setup and model management for large and complex projects.
• Customize Revit families, templates, and Dynamo scripts to improve workflow efficiency.
• Conduct model audits, troubleshoot performance issues, and coordinate file integrations.
• Schedule and lead weekly team allocations for all visualization designers working with architectural project managers to execute project deliverables.
• Provide oversight and management as a supervisor role for visualization designers to assist in designers’ professional development.
• Assist with client coordination on architectural projects as it relates to visualization and BIM execution.
• Provide modeling support on fast-paced deadlines using firm standards as needed.
• Lead staff training sessions and mentoring in BIM and visualization tools.
• Document standards and best practices for internal guides and reference.
• Identify process bottlenecks and spearhead innovations in digital workflows, automation, or software usage.

Qualifications

• Bachelor’s degree in Architecture, Interior Design, or related field.
• 4-7 years of experience in a design practice or design technology support role.
• Proficiency in Microsoft/Google Suite, Bluebeam, Adobe Suite, 3dsMax and basic IT troubleshooting.
• Advanced proficiency in Autodesk products and an advanced understanding of Revit workflows.
• Eagerness to collaborate and learn within a fast-paced, team-based environment.
• Experience leading BIM efforts across multiple teams and training junior staff.
• Strong written, verbal, and visual communication skills.

Key Performance Metrics

• Yearly billable utilization
• 10% target utilization
• Project task budgets achieved
• Project tasks and phases assigned are achieved within time allotments
• Computer software and hardware are maintained and updated
• Limit instances of hardware or software failure with no backup
• IT vendor assistance required
• Limit the number of hours required by IT vendor assistance