Design Studio Spc/Home Stylist- Pottery Barn La Encantada, part time
About the role
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
As a Design Studio Specialist you will inspire customers to express themselves in their home, bring the shopping experience to a seamless close by assisting customers and completing sales at the cash wrap, and promote continued customer engagement to keep them connected with our brand.
Responsibilities
- Utilize design expertise to assist clients in one‑on‑one consultations in the store and in‑home regarding the design of their living spaces to drive store sales.
- Perform productive in‑home consultations, accurately measuring and assessing the client’s living space.
- Create and present design plans based on client needs, style, preferences, and living space.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Provide world‑class service, assisting customers with special services such as gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Requirements
- Strong communication, clienteling, and customer follow‑up skills.
- Ability to complete and coordinate complex large orders across multiple sales channels.
- Experience working with elements of design (preferred).
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1–2 years of customer service and retail sales experience (specialty retail preferred but not required).
- Physical ability to be mobile on the sales floor for extended periods and to lift and mobilize medium to large items up to 75 lb., using appropriate equipment and safety techniques.
Schedule
Full‑time associates are expected to have open availability to meet the needs of the business.
Part‑time “Flex” associates must be available to work a minimum of two regularly scheduled weekend shifts (Friday, Saturday and/or Sunday) and two weekday shifts (Monday to Thursday). For a schedule of 20 hours or more per week, greater availability beyond the minimum is required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (e.g., Friday and Saturday, Friday and Sunday, or Saturday and Sunday).
Benefits
- A generous discount on all Williams‑Sonoma, Inc. brands.
- A 401(k) plan and other investment opportunities.
- A wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays (full‑time).
- Health, dental, and vision insurance, including same‑sex domestic partner benefits (full‑time).
- Individual development plans and career‑pathing conversations.
- Annual performance appraisals.
- Cross‑brand and cross‑functional career opportunities.
- Online learning through brand‑specific resources and WSI University.
- Leadership development opportunities.