Design Studio Spc/Home Stylist
About the role
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Responsibilities
- Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
- Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
- Create and present design plans based on client's needs, style, preferences and living space
- Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
- Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
Requirements
- Strong communication, clienteling and customer follow-up skills
- Ability to complete and coordinate complex large orders within a variety of sales channels
- Experience in working with the elements of design preferred
- Proven ability to prioritize and handle multiple tasks simultaneously
- 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Physical Requirements
Must be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
Benefits
Depending on your position and your location, here are a few highlights of what you might be eligible for:
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Qualifications and Skills
This role is not eligible for relocation assistance. Note that Williams-Sonoma, Inc. will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).