Design Studio Consultant - Relocation Assistance to Panama City Beach Provided!

About the role

Toll Brothers, America's Leading Builder of Luxury Homes, seeks a Design Studio Consultant to assist homebuyers with color and options selections, as well as the sale of upgrades, at the Toll Brothers Design Studio in Panama City Beach, Florida. Relocation assistance to our Panama City Beach division will be provided!

Responsibilities

• Assist Prospective Buyers/Home Buyers with Tours/Options Selections
• Meet with prospective buyers to share knowledge and excitement about Design Studio environment, procedures, and available products.
• Aid deposit tours as needed
• Provide scripted tours of Design Studio environment, delivered in a professional manner, well-articulated, and with positive energy
• Orientation tour responsibilities include assisting the with meet/greet, present chosen tour categories, set up & clean up
• Be familiar with product and house warranty specifics and be able to communicate this to buyers
• Adhere to predetermined deadlines for selection appointments, change requests, etc.
• Complete Buyer selection paperwork accurately and provide to Consultant by deadline provided
• Navigate the Toll Intranet for product and builder information
• Utilize Pivotal software and Excel to enter home selections and options
• Interact with internal mortgage company personnel as needed to confirm buyer affordability
• Submit paperwork to buyers for final authorization through DocuSign and process through SDW to internal business partners, as directed by Consultant
• Prepare and double-check final document package for accuracy and submit to construction team
• Process special requests with appropriate approvals from management
• Answer phones as needed
• Interdepartmental Communication and Studio Merchandising
• Provide status updates to Design Studio Manager
• Provide buyer feedback internally
• Maintain communication with Sales Consultants
• Walk-through with sales/construction/marketing personnel of all merchandised models
• Execute selections for Quick Move-In inventory homes as needed by communities
• Continuing Education/Meeting Attendance
• Field visits as needed. Tour community models, Quick Move-In homes and homes in production
• Attend education sessions/training from trade partners regarding included features and available personal choices, as well as internal company training regarding construction, new communities/floor plans etc
• Attend product knowledge meetings monthly and/or quarterly
• Stay current on home product trends and/or design styles/colors via (vendor trainings, online research, etc)

Qualifications

• Great sales skills
• Basic knowledge of homebuilding/construction techniques
• Excellent communication and organization skills
• Patience, empathy and good listening skills
• Enthusiastic attitude: desire to ensure process is enjoyable, smooth and easy for the buyer
• Valid driver’s license and clean driving record
• Design knowledge, real estate/builder experience a plus
• An Interior Design degree is a plus

Benefits

We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!