Design Strategist - Workplace

About the role

Your Role As a Design Strategist, you'll help clients navigate change by understanding current conditions, defining future goals, and creating integrated strategies for how space, technology, policies, and services can support organizational success. Projects span everything from pilots that test emerging ideas to global programs that shape the future of work at scale. Working alongside multidisciplinary teams, you'll lead research efforts, uncover meaningful insights, and translate findings into innovative concepts and actionable solutions. The role also includes designing and facilitating engaging stakeholder experiences that build alignment, inspire participation, and move ideas forward. You'll join a team that values curiosity, collaboration, experimentation, and continuous learning, where great ideas can come from anyone and everyone is encouraged to contribute.

Responsibilities

• Partner closely with Strategy Leads, Directors, and Managers to support project success, strong client experiences, and high-quality deliverables
• Plan and conduct user research, stakeholder engagements, and data collection activities
• Design and facilitate engaging workshops with clients, internal teams, and other stakeholders
• Analyze qualitative and quantitative information from multiple sources to determine impact on business goals, organizational culture, or performance criteria for spatial design
• Translate research into clear insights, strategic narratives, and actionable recommendations
• Develop scenarios (with plans, data, feedback, relevant precedents, etc.) to illustrate a range of relevant solutions that meet the client’s objectives and express the tradeoffs associated each option
• Define and develop concepts and prototypes of experiences, programs, services, and spaces to test with users and stakeholders
• Communicate findings through compelling presentations, reports, graphics, videos, websites, and other formats
• Guide other team members, encourage original thinking, and help maintain alignment throughout the course of a project
• Collaborate with Gensler design studios to seamlessly translate strategy into design implementation
• Identify opportunities to grow the practice, strengthen client relationships, and support proposals that clearly articulate process, scope, and value

Qualifications

• Are a self-starter and quick learner who thrives in a fast-paced, collaborative environment
• Are comfortable with ambiguity and can help teams chart a path when project parameters evolve
• Can balance multiple projects and shift comfortably between independent and team-based work
• Are a clear communicator and confident presenter of ideas, findings, and points of view
• Are naturally curious and continuously seek new perspectives, skills, and ideas
• Are a critical and creative thinker with a practical, solution-oriented mindset
• Have experience with research methodologies and activities, and are comfortable working with both qualitative and quantitative data
• Em