Design Sales Specialist/Home Stylist, Full Time, Corte Madera - Pottery Barn Kids and Teen
About the Team
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview
You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
Responsibilities
- Utilize design expertise to assist clients in one‑on‑one consultations in the store and in‑home regarding the design of their living spaces to drive store sales.
- Perform productive in‑home consultations, including accurately measuring and assessing the client’s living space.
- Create and present design plans based on the client’s needs, style, preferences, and living space.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Using exemplary world‑class service standards, assist customers with special services including gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Requirements
- Strong communication, clienteling, and customer follow‑up skills.
- Ability to complete and coordinate complex large orders within a variety of sales channels.
- Experience working with the elements of design (preferred).
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1‑2 years of customer service and retail sales experience (specialty retail preferred, but not required).
Physical Requirements
Must be able to be mobile on the sales floor for extended periods of time and must be able to lift and mobilize medium to large items, up to 75 lb, while utilizing appropriate equipment and safety techniques.
Schedule
- Full‑time associates are expected to have open availability to meet the needs of the business.
- Part‑time Flex associates must work a minimum of two regularly scheduled weekend shifts (Friday, Saturday and/or Sunday) and two weekday shifts (Monday‑Thursday).
- For an associate scheduled 20 hours or more weekly, greater availability beyond the minimum is required.
- Weekend availability cannot fall on the same day; an associate must be available on two separate days (e.g., Friday & Saturday, Friday & Sunday, or Saturday & Sunday).
Pay
The anticipated pay range for this role is $19.50‑$24.00 per hour.
Benefits
- Competitive compensation package.
- A generous discount on all Williams‑Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays (full‑time).
- Health, dental, and vision insurance, including same‑sex domestic partner benefits (full‑time).
Learning & Development
- Individual development plans and career‑pathing conversations.
- Annual performance appraisals.
- Cross‑brand and cross‑functional career opportunities.
- Online learning through brand‑specific resources and WSI University.
- Leadership development opportunities.
About the Company
Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. We offer beautifully designed, stylish, and functional products for every area of the home, from kitchens and living rooms to bedrooms, home offices, closets, laundry rooms, and outdoor spaces.