Jobs · Business Development · North Carolina

Design Sales Associate-Part Time |West Elm |Atherton Mill

West Elm · Charlotte, NC · 2 wk ago
Business DevelopmentFull-time

About the role

The Design Studio Specialist role is focused on driving sales, inspiring associates and customers, and developing relationships within the community.

Responsibilities

  • Drive sales and achieve hourly sales goals by connecting customers to West Elm and its products.
  • Inspire associates and customers by sharing design trends, inspiration, and local resources.
  • Develop and manage relationships with clients, designers, developers, local businesses, and artisans.
  • Prioritize the customer and collaborate with your team to ensure adequate selling floor coverage during in-store or in-home appointments.
  • Discover each customer's style by sparking conversation, sharing inspiration, and consulting with them to learn how to bring their story to life.
  • Share decorating expertise and develop thoughtful space plans that fit the customer's lifestyle.
  • Advise customers on where to access design resources for products and services that may be unavailable at West Elm.
  • Share the stories, collaborations, and craftsmanship behind our products to bring them to life for our customers.
  • Create vision boards, floor plans, and utilize mood boards to help customers express their personal style at home.

Requirements

  • 1-2 years of home furnishing, interior decorating experience and/or interior design education.
  • Excellent communication skills and passion for working with people.
  • Excitement for the brand and products we sell.
  • Must be able to spend ample time on the sales floor focusing on customer needs.
  • Willingness to travel for in-home consultations.
  • Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
  • Full-time associates are expected to have open availability to meet the needs of the business. Part-time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).

Qualifications

  • Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
  • Full-time associates are expected to have open availability to meet the needs of the business. Part-time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
  • Associates must be available for annual inventory and entire holiday season (November and December).

Skills

  • Excellent communication skills.
  • Ability to connect with customers and inspire them with design trends and local resources.
  • Strong interpersonal and relationship-building skills.
  • Knowledge of interior design principles and trends.
  • Ability to lift and mobilize heavy items.

Benefits

  • A generous discount on all Williams-Sonoma, Inc. brands.
  • A 401(k) plan and other investment opportunities.
  • A wellness program that supports physical, financial, and emotional health.
  • Paid vacations and holidays (full-time).
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time).
  • Individual development plans and career pathing conversations.
  • Cross-brand and cross-functional career opportunities.
  • Online learning opportunities through brand-specific resources and WSI University.
  • Leverage leadership development opportunities.

Pay

Compensation is commensurate with experience.

Schedule

Full-time associates are expected to have open availability to meet the needs of the business. Part-time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).

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