Design Manager/Project Manager

About the role

As a Gensler Design Manager, you will lead and deliver a variety of project types and sizes through all phases. You’ll join a team of design thinkers who specialize in telling stories and creating experiences within the context of design. As the main point of contact for the client, you’ll draw on your extensive knowledge of the design and delivery process while mentoring junior staff to encourage the highest level of design and client satisfaction.

Responsibilities

• Develop and nurture positive relationships with existing client contacts, optimizing all potential opportunities
• Maintain an awareness of existing clients’ business objectives, plans, target audience and market trends, and ensure that appropriate opportunities are identified to generate further demand for Gensler services
• Responsible for the day-to-day delivery of projects ensuring they are delivered on time and on budget
• Lead and facilitate the overall cross-functional project team
• Focus on the smooth management of the project process, ensuring clarity of requirements, deliverables, timelines, and visibility against fees throughout the project life cycle
• Prepare, communicate, and monitor project work plans, budgets, and deliverables for client and internal teams
• Prepare and review proposals, contracts, and consultant agreements
• Manage multiple aspects of client, team, and project coordination, including full documentation coordination with structural, MEP, lighting, AV, landscape, civil, and other consultants
• Actively take ownership of problems and successful resolution planning in consultation with Practice Area leadership and Studio Director
• Support and contribute to new business development with both current and potential clients
• Contribute positively to project reports and staffing meetings with concise and accurate information to continually improve the studio’s delivery and financial objectives
• Review internal project accounting documents and process draft project billing
• Work with the Design Director and the marketing team to ensure that the project story is documented, and that photography/videography is arranged as needed

Qualifications

• Design Management and Project Management experience required
• Bachelor’s Degree or higher in Interior Design or Architecture
• 15+ years of experience
• Registered Interior Designer or Architect
• Strong leadership, organizational, and communication skills
• Knowledge and experience in all phases of interior design/architectural projects
• Proven ability to provide excellent client service and account leadership
• Be proactive and adaptable with the ability to work in a fast-paced environment
• Strong programming and space planning skills
• High level of design competence with knowledge of building codes
• Proficiency in Revit
• Experience managing consultant teams and resolving complex technical and design issues

Benefits

• Comprehensive benefits including medical, dental, vision, disability, and wellness programs
• Flexible spending accounts
• Paid holidays and paid time off
• 401k with profit sharing and employee stock ownership
• Twice annual bonus opportunities
• Reimbursement for certain professional licenses and associated renewals and exam fees
• Tuition reimbursement for certain eligible programs or classes