Design Manager, AMER Portfolio, Design, Sustainability & Engineering

About the role

The Global Design team is seeking a creative, innovative, and results-oriented Design Program Manager to lead the team responsible for the design of tenant improvement projects in the Americas (AMER) portfolio. This role reports to the Senior Manager, Global Design, and collaborates closely with the Design & Construction (DSE & C) teams, the Workplace Guidelines & Standards team, and the Regional Portfolio Management (RPM) team.

The Design Program Manager will guide Design Managers overseeing new build and post-occupancy tenant improvement projects—updating, revising, and evolving spaces where Amazonians currently work. Projects range from designing multiple floors to suit team needs, creating smaller specialty spaces, or developing scalable design solutions (e.g., acoustics, lighting, or furniture improvements).

As the AMER lead, this role participates in strategy, in-flight, and planning meetings, coordinates with AMER leads in GREF partner teams, and works closely with AMER Construction leads and sub-consultants/vendors on project delivery. The ideal candidate thrives in a fast-paced, ambiguous environment, balances frugality with creativity, and solves complex problems with simplified solutions. Regional travel is required (10-20% of the time).

Responsibilities

• Oversee and manage Design Managers responsible for tenant improvement projects, including:
  • Leading space design based on customer needs and technical requirements.
  • Collaborating with external/vendor design teams (Architect of Record) on select projects.
  • Aligning project designs with the overall Corporate Workplace concept developed by the Global Design team.
  • Informing the Guidelines and Standards team on design elements to translate into global functional guidelines.
• Lead strategy, planning, and program management sessions for the AMER portfolio.
• Work cross-functionally with regional peers to ensure a consistent customer experience while respecting local/cultural nuances.
• Collaborate with GREF partner teams (Regional Portfolio Management, Sustainability, Environmental Health and Safety, Travel and Events) to elevate program deliverables and improve workspace quality with a focus on resiliency, efficiency, health, and safety.
• Engage with external industry bodies and communities to adopt new standards, best practices, technology, and innovations into the program.

About the team

The Global Real Estate and Facilities (GREF) team manages Amazon’s real estate and facilities globally, organized into Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. The Design, Sustainability, and Engineering teams—including Global Design, Workplace Guidelines, Sustainability, and Engineering—develop design concepts, implement workplace standards, and deliver spaces across Amazon’s portfolio.

GREF fosters an inclusive team culture with a focus on work-life balance, career growth, diversity, and mentorship. The team strives to create spaces that support Amazonians’ work while enhancing employee well-being and aligning with the company’s strategic vision.

Requirements

• Online portfolio demonstrating strong visual design skills and experience across a range of media and platforms, including work that reflects your design process.
• Experience understanding business and end-customer needs and translating them into effective solutions.
• Experience gathering and analyzing large amounts of data to drive continuous business improvements.
• 8+ years of design program management experience.
• Bachelor’s degree, or 5+ years of technical specialist, design, and architecture experience.

Preferred Qualifications

• Knowledge of project management tools and software.
• Experience in project management, including resource planning, schedule management, status reporting, and prioritizing tasks for multiple projects.
• Experience with AutoCAD, Revit, Bluebeam, and MS Office Suite.

Pay

Base salary range: $135,700.00 – $183,600.00 USD annually (Seattle, WA).

Benefits

• Sign-on payments and restricted stock units (RSUs).
• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, with optional supplemental life plans).
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Learn more about benefits at amazon.jobs/en/benefits.