Design Coordinator
Achieve Purpose
We inspire purpose-filled living that brings beauty and quality to the modern home. Associates across our business drive results, innovate, and inspire.
A Day in the Life
- Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects
- Own the organization and replenishment of sales aids
- Conduct post-purchase customer outreach
- Support Designers and Leaders by managing pipeline activities and in-store events
- Assist customers on the floor and pass them off to Designers as appropriate
- Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, and catalog
- Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends
- Act as the point person and maintain partnerships with CDST and B2B departments
- Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills
- Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services
- Assist Designers with in-home and in-store consultations
- Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service
- Support store training and education on design services to drive a clear understanding of design services and offerings
- Support large-scale projects as assigned
Qualifications
- Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles
- Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs
- Ability to stay up to date on market trends
- Ability to be an agent of change and shift quickly as our business evolves
- Proven track record of building long-lasting relationships with customers
- Interpersonal skills; team player
- Strong organizational skills
What You'll Bring
- 1+ years of relevant experience in Retail or Customer Service
- Experience organizing events
- Proficient in Google platforms, virtual communication, and appointment management systems
Compensation and Benefits
- Starting Rate: $18.00 - $22.50
- Comprehensive compensation and benefits package including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retailer 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement
About Us
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to and ask to speak with a manager regarding the nature of your request.
EEO Statement
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
Legal Compliance
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Applicant Privacy
For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.
Contact Information
Questions? Please reach out to careers@crateandbarrel.com