Design Consultant - Santa Barbara / Montecito
About the role
Closet Factory is seeking a motivated and people-focused Sales & Design Consultant to join our dynamic team. This role is perfect for someone who thrives on building relationships, assisting clients with their storage and lifestyle needs, and guiding them through a consultative sales process from initial appointment to signed project.
Responsibilities
- Meet with prospective clients in their homes to understand their needs, goals, budget, and priorities.
- Build trust quickly through strong listening, professionalism, and product knowledge.
- Create custom storage solutions for various spaces including closets, garages, offices, pantries, wall beds, entertainment centers, and more.
- Present design concepts, materials, pricing, and recommendations in a clear and confident manner.
- Guide clients through the decision-making process and close sales.
- Follow up consistently with leads, quotes, and open opportunities.
- Manage your sales pipeline and maintain accurate client notes and project information.
- Work closely with internal team members to ensure a smooth handoff from sale to production and installation.
- Represent Closet Factory with professionalism, enthusiasm, and a client-first mindset.
Requirements
- Prior sales experience, preferably in home improvement, remodeling, interior design, real estate, furniture, cabinetry, flooring, windows, solar, or another in-home consultative sales environment.
- Strong interpersonal and communication skills.
- Confidence presenting solutions and asking for the sale.
- Able to manage follow-up, appointments, and multiple opportunities at once.
- A self-motivated personality with a strong desire to meet goals and earn based on performance.
- A good eye for space, layout, organization, and design.
- Comfortable learning design software, product details, and pricing tools.
- A professional appearance and reliable transportation.
- Ability to work some evenings or weekends based on client availability.
Qualifications
The ideal candidate is a strong salesperson with an interest in design — not just a designer who is willing to sell. If you enjoy meeting people, creating solutions, and closing business, this could be a great fit.
Skills
- Excellent communication and interpersonal skills.
- Confidence in presenting solutions and asking for the sale.
- Ability to manage follow-up, appointments, and multiple opportunities.
- Proactive, organized, and responsive.
- Comfortable working in a commission-driven environment.
Benefits
We offer a competitive compensation structure, which may include commission, bonuses, and other incentives, depending on experience and performance. Our team members take pride in delivering excellent service, quality products, and a professional client experience from start to finish.
Pay
This is a performance-based sales role with strong earning potential.
Schedule
Flexible schedule to accommodate client availability.
What Helps You Succeed Here
The best fit is someone who enjoys selling, solving problems, creating value, and helping clients make confident decisions. Successful consultants are proactive, organized, responsive, and comfortable working in a commission-driven environment. They understand that follow-up, preparation, and confidence are just as important as design creativity.
About Closet Factory
Closet Factory designs, manufactures, and installs custom storage solutions that help clients improve the way they live and use their homes. We are looking for team members who take pride in delivering excellent service, quality products, and a professional client experience from start to finish.