Design Consultant

Full-Time | Part-Time | Santa Rosa Beach, FL

Responsibilities

• Warmly & authentically welcome guests into the showroom
• Exhibit a positive attitude with customers and team at all times
• Represent the Stock & Trade Design Co. brand through high-level communication, personal appearance & professionalism
• Treat all coworkers in a professional and courte manner
• Answer customers questions on sales floor
• Actively seek out customers in-store & approach as the situation dictates
• Provide complete individualized design solutions based on identified customer needs and budget to close the sale
• Ask open-ended questions to determine if customer needs design services
• Stay knowledgeable and up-to-date on current home furnishing & design trends
• Create & process invoices, purchase orders and transfers via the POS system with accuracy per company policies & procedures
• Ensure high level of customer satisfaction through excellent service & follow-up after the sale
• Regularly contact past customers who are waiting on product to provide up to date information on backorders & ETA’s
• Meet or exceed all monthly goals or quotas, as assigned by the store manager or corporate office
• Attend product knowledge training classes, as assigned
• Comply with inventory control procedures
• Participates in cycle counts & physical inventories
• Assists in opening decorative accessories & pricing in downtime
• Ability to stand & maneuver on concrete sales floor for long durations (rest periods provided)
• Participates in opening & closing of the galleries: sweep, windex, vacuum, straighten sales floor, dust
• Participate & support any policy changes, procedure changes, new systems or work rules the company implements
• Other duties as assigned

Requirements

• Previous retail experience
• Holidays & weekends availability
• Full-Time must have open availability
• Part-Time must work 20 hours a week minimum
• For Part-Time - ability to work a weekend shift, either Saturdays or Sundays
• Strong computer skills, attention to detail and basic math skills
• Past experience in the interior design or home furnishings industry preferred

Skills

• Positive & professional attitude
• People & relationship driven
• Strong leadership skills
• Strategic & mental agility
• Highly-organized and collaborative
• Results-oriented & closer mentality
• Excellent understanding of high-level customer service
• Excellent verbal & written communication skills
• Proficiency with Google Applications
• Ability to remain fluid & flexible in a fast-paced environment
• Easily manages competing priorities

Schedule

• Full-Time: Open availability required
• Part-Time: Minimum 20 hours per week, including a weekend shift (Saturday or Sunday)

Work Environment

• In-person at the Santa Rosa Beach, FL location
• Ability to stand and maneuver on a concrete sales floor for long durations (rest periods provided)