Design Consultant

About the role

A trusted name and iconic brand in the furniture business, we continue to guarantee the same excellent quality, prices, and customer service that we were founded upon over 140 years ago. We are seeking Interior Design Consultants or Design Graduates to work at Haverty’s furniture helping to create dynamic Home Décor designs and furnish happiness for our customers.

Responsibilities

• Working with customers and sales consultants to create beautiful rooms and spaces while recommending furniture and accessories to give customers a completed, designed look.
• Offering in-home, in-store, and virtual consultations to better understand your customers’ needs, style, investment, and space(s).
• Creating floor plans and photo-realistic 3D renderings of Havertys Furniture and accessories placed in the customer’s home.
• Assisting Sales Consultants in closing transactions by providing your design knowledge to Havertys customers.
• Assisting Sales Consultants scheduling or attending a qualified home visit.
• Cooking with the customer during the home visit and the final presentation to review the items selected, pricing, and delivery schedules, if applicable.
• Providing feedback to Sales Consultant and Branch Manager after each house visit and upon completion of the floorplan and the presentation board.
• Aiding Sales Consultant with the creation of special-order skus and increasing sales reserves.
• Providing constructive feedback to customers to help build sales and increase average tickets.
• Having knowledge of special sales, financing plans, delivery procedures, warranties, etc.
• Reinforcing customer selections and helping bring sales to closure.
• May use My Sales Center to access and follow-up with customers.
• Maintaining knowledge of broad range of furniture styles and products.
• Maintaining consistent sales levels and other key metrics as required by management.
• Participating in sales training directly on the sales floor to understand the Havertys customer engagement process.

Qualifications

• Bachelor’s degree (B.A.) from a four-year college or university in interior design or related field; or 2 to 4 years related experience and/or training; or equivalent combination of education and experience. ASID certification preferred.
• Must have a valid driver's license with a clean driving record and be able to drive and provide personal transportation to customer in-home appointments. Reliable transportation with verification of minimum state-required car insurance is a requirement of the position.
• To perform this job successfully, an individual should have experience with Microsoft Office and prior use of a Room Planner software is beneficial. Proficiency in Microsoft Office components, internet software, and full-shot image software is preferred.

Benefits

• Paid comprehensive training.
• Flexibility to draw pay between pay cycles with our Daily Pay Program.
• 401K program with a company match of 4%.
• Generous benefits package with premier medical, dental, and vision partners.
• Paid time-off including vacation, sick time, personal days, company holidays.
• Ability to advance within the company if desired.
• Opportunities to give back to the community.
• Substantial associate discount on our quality merchandise.
• Bonus program for team member referrals.
• Educational financial assistance.
• Complimentary health and wellness program.