Design Consultant
Location: Durham, NC, USA
About the role
Join our team at Haverty’s Furniture as an Interior Design Consultant or Design Graduate. Help create dynamic home décor designs and furnish happiness for our customers with a trusted, iconic brand that has guaranteed excellent quality, prices, and customer service for over 140 years.
Responsibilities
- Work with customers and sales consultants to create beautiful rooms and spaces, recommending furniture and accessories for a completed, designed look.
- Offer in-home, in-store, and virtual consultations to understand customers’ needs, style, investment, and space(s).
- Create floor plans and photo-realistic 3D renderings of Havertys Furniture and accessories placed in the customer’s home.
- Assist Sales Consultants in closing transactions by providing design knowledge to customers.
- Assist Sales Consultants in scheduling or attending qualified home visits.
- Coordinate with the customer during home visits and final presentations to review selected items, pricing, and delivery schedules.
- Provide feedback to Sales Consultant and Branch Manager after each home visit and upon completion of floor plans and presentation boards.
- Assist Sales Consultant with the creation of special-order SKUs and increase sales reserves.
- Provide constructive feedback to customers to help build sales and increase average tickets.
- Maintain knowledge of special sales, financing plans, delivery procedures, warranties, etc.
- Reinforce customer selections and help bring sales to closure.
- Use My Sales Center to access and follow up with customers.
- Maintain knowledge of a broad range of furniture styles and products.
- Maintain consistent sales levels and other key metrics as required by management.
- Participate in sales training on the sales floor to understand the Havertys customer engagement process.
Requirements
- Bachelor’s degree (B.A.) from a four-year college or university in interior design or related field; or 2 to 4 years related experience and/or training; or equivalent combination of education and experience.
- ASID certification preferred.
- Valid driver's license with a clean driving record; ability to drive and provide personal transportation to customer in-home appointments.
- Reliable transportation with verification of minimum state-required car insurance.
- Experience with Microsoft Office; prior use of Room Planner software is beneficial.
- Proficiency in Microsoft Office components, internet software, and full-shot image software is preferred.
Pay
Earnings range from $55,000 to $100,000+ per year, with an average of $84,000 nationally in 2025. The position offers an uncapped commission structure with a guaranteed income feature.
Schedule
Required to work 5 days a week, including nights and weekends. Store hours are 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday. Flexibility is needed to meet customer schedules for home visits.
Benefits
- Paid comprehensive training.
- Flexibility to draw pay between pay cycles with the Daily Pay Program.
- 401K program with a 4% company match.
- Generous benefits package including premier medical, dental, and vision coverage.
- Paid time-off including vacation, sick time, personal days, and company holidays.
- Opportunities for advancement within the company.
- Community giving initiatives.
- Substantial associate discount on merchandise.
- Bonus program for team member referrals.
- Educational financial assistance.
- Complimentary health and wellness program.
Work Environment
Fast-paced, customer-focused showrooms with a 140-year company heritage. Business professional dress code.
Physical Demands
- Frequently required to stand, walk, sit, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.
- Must regularly lift and/or move more than 20 pounds occasionally.
- Varying color recognition is required.