Des Moines Main Patient Access Representative I - 3rd Shift EOW

What It Takes To Succeed

• High energy
• Works well in high volume environment
• Aligns to the Trinity Health Mission, Vision, and Core Values

Essential Functions

• Researches, collects, and analyzes information
• Identifies opportunities, develops solutions, and leads through resolution
• Collaborates on performance improvement activities as indicated by outcomes in program efficiency and patient experience
• Responsible for distribution of analytical reports
• Utilizes multiple system applications to perform analysis, create reports, and develop educational materials
• Incorporates basic knowledge of Trinity Health policies, practices, and procedures to ensure quality, confidentiality, and safety are prioritized
• Demonstrates knowledge of departmental processes and procedures and ability to readily acquire new knowledge
• Researches and compiles information to support ad-hoc operational projects and initiatives
• Synthesizes and analyzes data and provides detailed summaries including graphical data presentations illustrating trends and recommends practical options or solutions while considering the impact on business strategy and supporting leadership decision making
• Leverages program and operational data and measurements to define and demonstrate progress, ROI, and impacts
• Maintains a working knowledge of applicable federal, state, and local laws/regulations, Trinity Health Integrity & Compliance Program, and Code of Conduct, as well as other policies, procedures, and guidelines in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior and safe work practices

Minimum Qualifications

• High school diploma or equivalent
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire

Additional Qualifications (nice to have)

• Medical terminology required & knowledge of diagnostic & procedural coding
• Insurance verification with the ability to explain benefits, secure necessary authorizations

Physical And Mental Requirements And Working Conditions

• Our Trinity Health Culture: Knows, understands, incorporates, and demonstrates our Trinity Health Mission, Values, Vision, Actions, and Promise in behaviors, practices, and decisions

Priorities

• Committed to diversity, equity, and inclusion
• Equal opportunity employer