Deputy Manager

About the Role

We are seeking a Deputy Manager to join our team at Selco Builders Warehouse in Kingsbury. In this role, you will be responsible for driving operational excellence, leading people and culture, delivering outstanding customer service, and ensuring safety and security in the store.

Responsibilities

• Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes.
• Implement store operations strategy to support sales growth and a great customer experience.
• Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance.
• Inspire, support, and challenge your team to deliver their best through clear direction and coaching.
• Foster a positive, collaborative team culture, leading by example and living Selco’s values every day.
• Set the tone for outstanding service, aligned with our value of being brilliant for our customers.
• Ensure all health and safety processes are followed, and colleagues feel confident and supported in working safely.
• Act as key holder, responsible for store security, vehicle checks, and opening/closing procedures.

Requirements

Not explicitly stated, but the role requires leadership, operational management, and customer service experience, likely in a retail or warehouse environment.

Benefits

• Work-Life Balance & Extras: Colleague discount, holiday buy scheme, paid volunteer leave, enhanced family leave pay, free breakfast, apprenticeships & career development, refer a friend bonus.
• Financial Benefits: Enhanced pension scheme, early pay, profit-based bonus scheme, sharesave scheme, retail & leisure discounts.
• Health & Wellbeing: Private medical insurance, health cash plan, employee assistance programme, life assurance, gym discounts, cycle to work scheme.

About Us

Selco Builders Warehouse is a well-established name in the industry with a strong store network across the UK. We’re committed to being a truly inclusive employer, creating a workplace where everyone feels welcome, respected, and able to thrive. We’re proud to support the nation’s tradespeople and offer a busy, fast-paced environment with great colleagues and a superb reward and benefits package.