Deputy Director, Reasonable Accommodations

About the role

The Executive Agency Counsel is responsible for reviewing and processing employee requests for reasonable accommodation in accordance with criteria established by the Equal Employment Opportunity Commission (EEOC) and applicable laws. This includes making determinations related to the reasonable accommodation process, drafting official correspondence, coordinating meetings, preparing and generating reports, managing records, delivering workforce training, and ensuring compliance with Department of Citywide Administrative Services (DCAS) and EEOC laws, rules, and regulations.

Responsibilities

• Reviewing and processing employee requests for reasonable accommodation
• Making determinations related to the reasonable accommodation process
• Drafting official correspondence related to accommodation requests
• Coordinating meetings to review and discuss accommodation requests
• Preparing and generating reports to track accommodation activity
• Ensuring all tracking systems are accurate, current, and properly maintained
• Managing records associated with accommodation requests to ensure the integrity, accuracy, and confidentiality of all documentation
• Delivering workforce training focused on reasonable accommodation policies and procedures
• Assisting employees and managers in understanding their rights and responsibilities regarding reasonable accommodations within the Department
• Ensuring compliance with Department of Citywide Administrative Services (DCAS) and EEOC laws, rules, and regulations

Requirements

• Admission to the New York State Bar; and four years of recent full-time responsible, relevant, satisfactory legal experience subsequent to admission to any bar, eighteen months of which must have been in the supervision of other attorneys, in an administrative, managerial or executive capacity, or performing highly complex and significant legal work.
• Must remain Members of the New York State Bar in good standing for the duration of this employment.

Qualifications

• Demonstrated ability to develop internal metrics and key performance indicators (KPIs) to assess team performance.
• Ability to effectively engage and communicate with all levels of management, strong writing and analytical skills, excellent verbal and written communication skills.
• Strong ability to identify gaps in processes and policies and proactively develop and implement solutions.
• Ability to provide guidance on accessibility-related matters and experience leading Reasonable Accommodations teams and related work.
• Proven ability to handle sensitive information with discretion and maintain strict confidentiality.
• Sound judgment and decision-making skills, particularly with respect to issue escalation and ability to coach and mentor Reasonable Accommodation Specialists with varying levels of experience.
• Background in employment discrimination and/or Equal Employment Opportunity (EEO) law preferred.

Skills

• Demonstrated ability to develop internal metrics and key performance indicators (KPIs) to assess team performance.
• Ability to effectively engage and communicate with all levels of management, strong writing and analytical skills, excellent verbal and written communication skills.
• Strong ability to identify gaps in processes and policies and proactively develop and implement solutions.
• Ability to provide guidance on accessibility-related matters and experience leading Reasonable Accommodations teams and related work.
• Proven ability to handle sensitive information with discretion and maintain strict confidentiality.
• Sound judgment and decision-making skills, particularly with respect to issue escalation and ability to coach and mentor Reasonable Accommodation Specialists with varying levels of experience.
• Background in employment discrimination and/or Equal Employment Opportunity (EEO) law preferred.

Benefits

• City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.

Pay

Salary range: $120,000 - $150,000 annually

Schedule

Tours Vary

Additional Information

• Public Service Loan Forgiveness program available
• New York City Residency is not required for this position
• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.