Deputy Director, Human Services

This is a continuous filing exam with next cut-offs at 5:00 pm on: 2/18/2025 and 3/3/2025 (final). An additional 3.35% Management Differential is added to the posted salary for this class.

About the Role

Under executive direction, the Deputy Director, Human Services provides overall coordination of day-to-day operations for the department; directs a branch or group of divisions; acts for the Director within delegated authorities; and performs related work as assigned.

Responsibilities

• Plan, coordinate, and administer a comprehensive branch program incorporating diverse services and programs.
• Select, motivate, and manage a large staff; evaluate performance and effectiveness; and provide training and professional development.
• Analyze and resolve complex administrative problems and negotiate effective solutions among diverse interests.
• Coordinate and integrate multiple programs within the county structure while addressing community concerns.
• Exercise sound independent judgment within general policy guidelines.
• Establish and maintain effective working relationships with a large and diverse group of people.

Knowledge and Abilities

• Administrative principles and methods, including policy implementation, goal setting, program development and administration, and employee supervision.
• Budget development and administration.
• Principles and practices of conflict resolution.
• Human services programs related to assigned area of service.
• Governmental organizational structures.
• Social, political, and economic issues influencing area of responsibility.
• Available public and private community resources.

• Ability to manage and develop a major organizational unit or program within human services.
• Experience in program development and management, budget preparation and administration, policy and procedure development, and staff supervision and evaluation.

Qualifications

Any combination of education, training, and experience likely to provide the required knowledge and abilities is acceptable. Typical qualifications include:

• Possession of a Bachelor’s degree from an accredited college or university in a management field such as public administration, business administration, or health services administration; or in a related human service field such as social work, psychology, mental health, public health, health sciences, or sociology; or a closely related health field such as life sciences or physical sciences. A Master’s degree is desirable.
• Four (4) years of experience managing a major organizational unit or program within human services delivery or administration, including responsibilities for planning, directing, and controlling staff activities; program development and management; budget preparation and administration; development of policies and procedures; and supervision and evaluation of staff.

Note: Full-time paid experience is required unless volunteer experience is explicitly stated as acceptable. Part-time paid experience may be accumulated and pro-rated. Unofficial transcripts are acceptable for educational requirements.

Probationary Period

The probationary period for this classification is twelve (12) months.