Deputy Commissioner, Strategic Communications and Public Affairs

About the role

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The Office of Strategic Communications and Public Affairs translates the Chief Technology Officer’s (CTO) vision and priorities into clear, compelling communications and engagement strategies. The Office shapes how OTI tells the story of its work; builds understanding and support among New Yorkers, elected officials, government partners, employees, and other stakeholders; and demonstrates the tangible impact of technology on City government and the everyday lives of New Yorkers. The Deputy Commissioner will serve as a senior strategic advisor to the CTO and lead OTI’s communications and intergovernmental affairs functions. WORK LOCATION: Brooklyn, NY. Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/. Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Responsibilities

• Serve as a strategic advisor to the CTO and senior leadership, translating leadership priorities and direction into clear communications, public affairs, and intergovernmental strategies and proactively identifying opportunities, risks, and emerging issues.
• Shape and maintain a compelling agency narrative that connects individual initiatives to OTI's broader mission and demonstrates tangible outcomes for City government and everyday New Yorkers.
• Set and maintain a high standard for executive and agency communications, including press releases, public testimony, speeches, talking points, briefing materials, reports, digital content, internal communications, and other high-profile written products.
• Ensure materials are accurate, polished, human-centered, and reflective of the CTO's voice and priorities.
• Translate complex technology, policy, and operational issues into clear and accessible communications tailored to non-technical audiences, including New Yorkers