Deputy Clerk

About the role

Responsible for titling and registration of cars, trucks, trailers and motorcycles.

Responsibilities

• Processing mail-in registration renewals, over-the-counter vehicle registration, placards, permits, exempt and special plates
• Learning and following motor vehicle registration laws and procedures
• Learning and operating efficiently in the RTS computer system
• Managing sticker paper and keeping license plates organized
• Maintaining accurate accounting of money and cash drawer
• Processing title transfers on cars, trucks, trailers and motorcycles
• Processing over-the-counter title customers, title mail, and dealer packets
• Learning and following motor vehicle title laws and procedures
• Assisting customers by phone with title and registration questions
• Completing any assigned tasks as given by supervisor
• Working in any of the assigned offices (must have dependable transportation)

Requirements

• High school diploma or general education degree (GED)
• Ability to solve practical problems
• Successfully pass a typing test
• Ability to communicate effectively with customers in person, on the phone, and through electronic communication
• Ability to learn and be efficient in applicable computer systems
• Ability to complete assigned tasks as given by Supervisor and Team Leader

Knowledge, skills, and abilities

• Contemporary archival and records management principles and practices
• Ability to analyze and solve complex issues pertaining to archival methods and procedures
• Advanced interpersonal, organizational, planning, project management, and oral and written communication skills
• Ability to recall/access rules, regulations, and laws relating to archives/records center and public record
• Familiarity with relevant office equipment, computer systems, or specialized software used to catalog, store, and disburse archival records
• Ability to interpret the motor vehicle registration and title manual and the motor vehicle tax manual
• Ability to speak effectively before a group
• Ability to balance a cash drawer
• Proficiency in the RTS computer system and other applicable software

Physical and environmental requirements

• Frequently stand, walk up and down stairs, kneel, and bend during work period
• Reach, grip, and use fine dexterity
• Push and pull objects
• Occasionally flex upper trunk forward at the waist and partially at the knees
• Frequently lift and/or move objects weighing up to 50 pounds (books, file boxes, stacks of records)
• Occasionally rotate upper trunk left or right while sitting or standing; place arms above, at, or below shoulder height
• Vision and depth perception required, including color vision
• Work in a warehouse environment and office workspace
• Frequent standing and/or sitting for long periods