Deputy Chief Operating Officer

About the role

The Deputy Chief Operating Officer (DCOO) serves as a strategic support partner to the Chief Operating Officer (COO), focusing on strengthening execution, coordination, and follow-through across key operational priorities.

Responsibilities

• Organize decision support materials and track commitments to maintain visibility into project status, risks, and dependencies.
• Facilitate communication across executive leaders and operational teams to align priorities and ensure they are on schedule.
• Manage cross-functional initiatives such as process improvements, space planning, branch expansion, mergers, and enterprise projects.
• Support regulatory readiness by coordinating exam preparation, audit follow-ups, and documentation across internal stakeholders and external regulators.

Requirements

• Bachelor’s degree in business administration, Finance, Management, or a related field is required, with an MBA or advanced degree preferred.
• 8–12 years of progressive experience in financial services, banking, credit unions, operations, project management, or similar leadership support roles.
• Strong experience coordinating across multiple operational functions, including lending, servicing, branch operations, facilities, information technology, project management, and enterprise-wide strategic initiatives.

Qualifications

• Proven ability to execute and coordinate complex projects.
• Excellent organizational and time management skills.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of the organization.
• Experience with regulatory compliance and audit processes.

Skills

• Strategic thinking and problem-solving skills.
• Project management and organizational skills.
• Effective communication and collaboration abilities.
• Ability to manage multiple tasks and prioritize responsibilities.

Benefits

• Competitive compensation package, including a starting salary range of $170,000 to $220,000 annually.
• Health insurance, retirement plans, and other comprehensive benefits.
• A supportive and collaborative work environment.
• Opportunities for professional growth and development.

Pay

• The starting salary range for this position is $170,000 to $220,000 annually.

Schedule

• Full-time position.