Dept Specialist Key Carrier - SaveMart - 1020 Al Tahoe Blvd, South Lake Tahoe, CA 96150

About Us

The Save Mart Companies is California’s largest regional, full-service grocery chain, founded over 70 years ago in Modesto, California. With 194 stores across Central and Northern California and Western Nevada, our banners—Save Mart, Lucky, and FoodMaxx—serve the unique needs of their communities. We prioritize investing in our people, stores, and neighborhoods, working closely with local suppliers to bring fresh, quality products at affordable prices. Our offerings are available in-store, online, or through convenient home delivery and curbside pick-up. The Save Mart Companies is part of The Jim Pattison Group, a family-owned, diversified holding company.

About the Role

The Key Carrier Specialist is an expert in directing front-end staff and operations in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance, while maintaining front-end and parking lot conditions. The role directs team members in the Front-End (Checkers and Service Specialists) and Center Store departments, oversees cash handling procedures, and trains associates to reflect The Save Mart Companies' mission and behaviors.

Responsibilities

• Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.
• Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC/EBT compliance, bottom-of-basket checks, circle savings on receipt, items checked per minute, front-end efficiency, Three’s A Crowd, etc.).
• Directly lead Clerks and Clerk’s Helpers with a focus on accountability and achieving high business performance.
• Ensure front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.).
• Perform store balancing (bookkeeping) functions to enhance the shopping experience.
• Handle front-end management functions, including refunds/returns, loans/pick-ups, and check authorization.
• Monitor customer experience on the front-end.
• Occasionally maintain total store operations in the absence of store management.
• Perform other duties as assigned.

Requirements

• Minimum age: 18 years.
• Good communication and interpersonal abilities.
• Strong training and supervision skills.
• Good counting and math skills.
• Ability to read and write to accurately complete documentation.
• Knowledge of front-end operations, check stand procedures, and compliance rules.

Qualifications

• High School Diploma (or G.E.D.) or additional job experience.
• One year of prior work experience, including a minimum of 6 months in Grocery/Retail.
• Available to work a variety of required retail hours.

Physical Demands

• Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull, and lift objects.
• Requires lifting up to 40 lbs.

Benefits

• Generous benefits packages (Health, Dental, Vision, Life, and AD&D).
• 401K retirement plan.
• Tuition reimbursement and scholarship opportunities.
• Vacation and personal holidays.
• In-store purchase discounts.

Pay

Hiring pay range: $16.90 - $27.00 per hour.